T-Mobile in Longwood, located at 969 W State Rd 434, offers the latest in 5G technology and a wide selection of devices, including exclusive iPhone 15 deals. Customers have praised the store's staff for their exceptional service, particularly highlighting a team member named Oscar. He is known for his honesty, patience, and extensive knowledge, making the experience comfortable and stress-free. Many customers felt well taken care of, with staff taking the time to walk them through processes and answer questions without any pressure. Another team member, Jay, also received recognition for his helpfulness in assisting a customer with a phone replacement, saving them significant money. However, there was a report of a less-than-satisfactory experience where another staff member was unable to resolve a phone issue, leading a customer to seek help elsewhere. Overall, T-Mobile Longwood is seen as a reliable choice for communication needs, with a dedicated team ready to assist. For more information, customers can call (689) 207-0410.
Had the best experience in this store today. Oscar helped me with everything I needed. Sat with me for over an hour to get everything figured out. No rush, no pressure, purely professional. Hats off to the people working in this store. Well done. This is my go to store.
December 2024
Oscar was so knowledgeable and helpful ar the Longwood Fl store. Positive experience .Would not hesitate to return.Consummate professional.
November 2024
Every time I come in they make it easy. Chris helped out today and was fast, friendly, and got us the best deal. Great place for business solutions, thanks Chris!
