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“I have been to multiple UPS stores in the West Palm Beach area. This is the best one. They are very efficient, nice and extremely helpful. Even of the most busy days I’ve never waited there more than a few minutes. . I would give them 10 stars if possible.”
“Had a piece of equipment I won at auction. I called around and it was apparent quite quickly Pak Mail was the solution! Rodrigo & team picked up the machine, packed it professionally and shipped it promptly. It arrived and I was impressed by the packing job. Thank you guys!”
“The employees go above and beyond to help their customers. Infact the reason I began going to this store is due to witnessing an an employee running to the door to help a customer. I have never been to that store (i go at least one a week or so) without them being very nice, helpful and caring”
“I always get prompt and kind service at my local UPS, but my favorite part is that they keep their staff so when I go in, I always see familiar faces, but the service at this store definitely goes above and beyond my expectations. Specially because they’re alway fully staffed and services are fast.”
“This store is amazing, I’m so lucky to have this UPS store close to home. I used them a lot and have only received exceptional service from everyone there. They have s great team and are always accommodating to my needs and take care of me in a timely manner. As a busy mom and having child with special needs I’m always using their services for a number of reasons and they are always very helpful, sometimes even assisting me without me having to go to the store, which is very helpful to me and my lifestyle. Amanda is amazing, communicative and very dedicated to providing a wonderful service!”
“The employees that work and my UPS Store is so awesome and helping me complete my transactions whether I am shipping something, or purchasing supplies or returning something. They're always so helpful and make sure that I am taking advantage of any discount I am entitled to such as AARP. They're a great store”
“Ethan, Kimberly, Cami Jaclyn, and Angel (the one who smiles a lot) were all fantastic to work with. I had a wonderful experience and will go out of my way to come back to this store in particular where I experienced excellent and more importantly, friendly service.”
“Thank you Gilberto and Jeson. You are very good person.
Thanks for your service and support. The store is clean and the vehicles too.
Keep it like this and God bless you guys”
“This is the best ups store I’ve ever been to. Employees are very nice and super professional. They were able help me ship my package immediately. Alyssa and geo were fantastic help. Thank you ups team!”
“This store location at Hypoluxo Rd., Lake Worth, FL is A+++! I gave them the biggest challenge they've probably ever had - a large dollhouse with many extra additions. These employees wrapped and wrapped and wrapped and it arrived without an issue. That miracle is due to Kim and Muna - two outstanding gals who prepared my dollhouse for shipping with care and patience and kept me informed about the complicated delivery (shipped by freight due to it's size). I sincerely recommend this UPS location for all of your shipping needs. They've really got this!”
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“I find it hard to believe any low rating reviews under this store. This location has been my preferred store for the last 5 years due to the staff and their efficiency. Rene, Jake, and Daniel are so professional and kind, even while handling difficult customers. Always satisfied after every visit.”