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“I have been looking for somewhere to get my planner rebinded as the previous binding was too big, and Sabrina was able to make mine look so pretty! I’m so pleased with the work and the drinks we had gotten while there. Everyone working there today was so nice and pleasant! This spot really is a little hidden gem :)”
“If I need something done correctly, I go 25 minutes to go see Val. I used to live very close but moved. The quintessential small business owner. She is always there, knows you by name, and always finds a way. She's been more than patient with me during some projects. The staff are above average, but Val makes the business. The store is clean and organized. The plaza is safe and clean as well. Prices are fair, especially for the level of service provided vs a big brand store that will offer zero assistance.”
“I have been to multiple UPS stores in the West Palm Beach area. This is the best one. They are very efficient, nice and extremely helpful. Even of the most busy days I’ve never waited there more than a few minutes. . I would give them 10 stars if possible.”
“Had a piece of equipment I won at auction. I called around and it was apparent quite quickly Pak Mail was the solution! Rodrigo & team picked up the machine, packed it professionally and shipped it promptly. It arrived and I was impressed by the packing job. Thank you guys!”
“My God great experience. The gentleman was so polite and patient with me. He was so knowledgeable and understanding. He made no so bad statement of me. I went for I I received the best customer service.”
“The employees go above and beyond to help their customers. Infact the reason I began going to this store is due to witnessing an an employee running to the door to help a customer. I have never been to that store (i go at least one a week or so) without them being very nice, helpful and caring”
“I had a great experience with Pak mail!
I moved from Florida to Minnesota at the beginning of the month and I sent all my garments with them. The sport equipment, bags, etc.
every time that a package moved or arrived I received an email with the tracking information.
Moving was really challenging, but being able of tracking your things at all times was a relief and an awesome experience in general. I highly recommend you working with them!”
“I always get prompt and kind service at my local UPS, but my favorite part is that they keep their staff so when I go in, I always see familiar faces, but the service at this store definitely goes above and beyond my expectations. Specially because they’re alway fully staffed and services are fast.”
“Staff is helpful and you can ship multiple ways. You can ship FedEx packages, UPS, USPS, to name a few. I almost went 4 stars though because they have very limited hours that they are open. They are closed on Sunday and close at 2:00 p.m. on Saturday. Weekdays, I believe they close at 6:00 p.m. They would get a lot more business if they were open more days and longer hours. I ship from the store all the time and have had no problems and as mentioned the staff is very helpful.”
“This store is amazing, I’m so lucky to have this UPS store close to home. I used them a lot and have only received exceptional service from everyone there. They have s great team and are always accommodating to my needs and take care of me in a timely manner. As a busy mom and having child with special needs I’m always using their services for a number of reasons and they are always very helpful, sometimes even assisting me without me having to go to the store, which is very helpful to me and my lifestyle. Amanda is amazing, communicative and very dedicated to providing a wonderful service!”
“UPDATE:
I am changing my review to a 5 stars due to the owner Yvonne reaching out to me to provide assurance that she was following up with USPS to resolve the issue with my package. Yvonne was extremely kind and sympathetic which I truly appreciated. She quickly responded and provided excellent compassion which is what I would expect. I definitely recommend
Initial Review
I went to post my tax return 2 days ago along with another piece of mail. I certified and obtained a tracking number. I tracked the packages and discovered the tax return is no where to be found. The usps site says tracking not available. I was helped by Zach. I called and they said they have opened an investigation. I am highly disappointed that such sensitive documents with IRS written BOLDY suddenly disappear.
I am leaving a one star review and also will be filing a police report. This is not acceptable. I am happy to update this if my documents are returned.”
“I had such a great experience with Postal Pack & Ship! From the moment I walked in, the owner was welcoming, professional, and clearly knew her craft. What impressed me most was their efficiency—my package was ready to go in no time, and they provided tracking information right away. It’s rare to find a business that combines excellent customer service with genuine care for your belongings, but this team does exactly that. I’ll definitely be returning for all my future shipping needs and highly recommend them to anyone looking for reliable, friendly, and professional service.”
“The employees that work and my UPS Store is so awesome and helping me complete my transactions whether I am shipping something, or purchasing supplies or returning something. They're always so helpful and make sure that I am taking advantage of any discount I am entitled to such as AARP. They're a great store”
“Ethan, Kimberly, Cami Jaclyn, and Angel (the one who smiles a lot) were all fantastic to work with. I had a wonderful experience and will go out of my way to come back to this store in particular where I experienced excellent and more importantly, friendly service.”
“I just left this place and had to give a 5 star review. I honestly did not know this place was here and they have been around for 25 years from what the owner mentioned. He was so sweet and patient with me! I was dreading going to USPS because most of the time I have a terrible experience but they actually mail out just about every company like DHL,USPS returns and mail etc. I was in and out and will definitely be coming here in the future now that I know it’s near by. Please check them out if you are local!”
7AM - 10PM
4125 FL-7, Lake Worth
Shipping Centers
“Love this place, everyone is friendly and extremely helpful! I live five minutes away and dropping off my packages is so convenient!
Way better than driving all the way to the Post Office on Southern.”
“Sent clubs from Pa to Az and went perfect. Coming back they were supposed to be delivered to my office. They were a day behind so I called. The shipping tag was torn off in transit. They just shipped them to my home address that’s on my travel bag. They stayed in constant communication with me until they arrived. Very well done and great service.”
“This is the best ups store I’ve ever been to. Employees are very nice and super professional. They were able help me ship my package immediately. Alyssa and geo were fantastic help. Thank you ups team!”
“Thank you Gilberto and Jeson. You are very good person.
Thanks for your service and support. The store is clean and the vehicles too.
Keep it like this and God bless you guys”
“This store location at Hypoluxo Rd., Lake Worth, FL is A+++! I gave them the biggest challenge they've probably ever had - a large dollhouse with many extra additions. These employees wrapped and wrapped and wrapped and it arrived without an issue. That miracle is due to Kim and Muna - two outstanding gals who prepared my dollhouse for shipping with care and patience and kept me informed about the complicated delivery (shipped by freight due to it's size). I sincerely recommend this UPS location for all of your shipping needs. They've really got this!”
Open 24 hours
7358 7th Pl N, West Palm Beach
Shipping Centers
“We are a family that completely appreciates delivery from drivers working with Amazon, FedEx, UPS and any other shipping service. I hope you all understand how incredibly important you are to society and specifically to our family. Today we had Ryan from MDB shipping (a company which partners with FedEx) to drop off some medical supplies for us at the house. This happens all the time that we get deliveries. But what was different? Ryan! He is an absolute column of excellence snd I hope he is recognized as a valuable and professional human resource for his company. They are considered great because he is great! Ryan is likely just doing his job and what he does and perhaps he wouldn’t have known what he’s delivering. But Ryan looked surprised when I came out to tell him thanks for being awesome. A quiet professional! So cool and legit to see a delivery man who obviously cares enough to deliver to peoples front door. We discourage packages coming to us left outside in the heat and elements and that includes that we discourage items delivered into our garage. Thank you for caring about what you do Ryan. Our family greatly thanks you and applaud you! We realize that it’s probably not always possible depending on the delivery location. Here however we have a covered entry where things are more protected and they are more importantly out of the heat in the shade.
For any other delivery personnel out there reading this, please allow me to mention just 7 things about what might seem like a simple action of a delivery and why Ryan is awesome!
1.) The man is just friendly. I don’t know him, and I don’t know what kind of day he’s having. What I do know is that he came to our door with a smile and then I caught him just as he was put in the package in a very secure spot.
2.) And that’s a great lead to my number two. The package is slightly heavy, but he’s obviously delivering it with care. He’s not just throwing it down and running. Thank you to his company that allows him the time to be able to do something like that. And thank you to him for caring.
3.) Ryan is very respectful of peoples property. He probably didn’t even realize that he closed back the door and closed back the gate. I’m not saying he had to go and do all of that, but it just talks about him as a different kind of person. That’s decency… we need more of this as far as I can see.
4.) This was a very timely delivery. Again these are medical supplies and we do rely on them.
5.) Careful driving. He’s not speeding around in our neighborhood where kids and pets are always running around
I have a sister who does similar work and I know sometimes she’s very pressed for time but thank you again for driving safely.
6.) I said it already but he’s a quiet professional. Probably what seems like regular stuff to him. Seems like a big deal to others. People’s behavior matters.
7.) Above and beyond. All of those following points completely defines what I call above and beyond style column of excellence.
Again, I can’t stress how much we appreciate delivered personnel like Ryan. I hope you have a beautiful day, stay safe on the roads and may God bless you.”
“Stuff had a couple of questions about security license I was retreated with respect, very knowledgeable, staff outgoing, patient with they seem like a great set of team to work together”
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“I find it hard to believe any low rating reviews under this store. This location has been my preferred store for the last 5 years due to the staff and their efficiency. Rene, Jake, and Daniel are so professional and kind, even while handling difficult customers. Always satisfied after every visit.”