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“Carlos was amazing!! He was personable, he was patient, he was knowledgeable and very confident about the information he was giving me. I expressed to him that I felt really hopeless when I called, but I definitely feel more confident now and like I can move on from my auto loan. Carlos is definitely an asset to your team and I’m soo happy that he was the one on the other end of my call.”
9AM - 6PM
17679 N Dale Mabry Hwy, Lutz
Banks
“Johanna O has been amazing over the years, anything I added or adjusted with cards etc I make sure I see her. Amazing employee and stay with the bank bc of her great customer service!”
“I recently opened an account at the Tampa Airport Location. These ladies are great! Extremely customer oriented and just excellent customer service. Super friendly team I would recommend this location.”
“I always receive exceptional service at Midflorida in Land O Lakes. They go out of their way to treat customers like they are the only person in their building and if someone does not know the answer, they will find an employee who can help me. I have been their customer for over 10 years and so glad I am.”
“I had an outstanding experience with their service. The team is incredibly efficient and excels at breaking down complex financial concepts that I often find confusing. They provide a wide array of financial plans tailored to meet various needs, which is impressive. Switching to Wells Cargo has proven to be a great decision for me, and I couldn't be happier with the support I've received. I wholeheartedly recommend their services to anyone looking for reliable financial guidance.”
“Awesome community bank for Pasco County! Offers all the products and services of those big banks, but has a welcoming small town feel. If are tired of being just another number, come try the bank where everybody knows your name.”
“We parted ways with our financial advisor. Since he put our funds into Schwab, we had a learning curve figuring things out. Tom was far more helpful and attentive in 2 visits than our advisor was in months. We now have the confidence to trade on our own and know that Tom is there to help if needed. His wife and assistant, Ann, is great, too!”
9AM - 5PM
3995 Van Dyke Rd, Lutz
Banks
“Just want to do a shout out to Anna Perez. From talking to her yesterday on the phone and today via email and on the phone again, she being extremely helpful with constant communication, she made opening an account at your company so much easier than I thought!”
9AM - 6PM
22850 FL-54, Lutz
Banks
“Olson Henry has been an amazing help to my family with our banking needs. Just a kind generous person. Kept us up to date on changes to our savings accounts and interest rates.”
“Pleeeease get a credit union! You just have so many products available to you once you are with Navy Federal. Car loans, home loans, cash out refinance for existing mortgages, business and commercial vehicle loans to business members. Navy Federal is top notch and I’m proud to be a part of this establishment. You can get in if you have a family member who is in the military. In my case my father was in the Army.”
“I highly recommend working with Lisa Villarini at Chase Bank In Lutz, FL. My wife and I recently had the pleasure of opening a new account, and Lisa went above and beyond to ensure our experience was nothing short of exceptional. Even though the branch was closing at 5 PM, Lisa stayed well past closing time to assist us—something that is increasingly rare in today's fast-paced world.
From the moment we sat down with her, Lisa made us feel heard and truly valued. She took the time to listen to our needs, walked us through all our options, and answered every question with patience and clarity.
What impressed us most was Lisa’s integrity and the genuine respect she showed in handling our financial information. She treated our finances with the utmost care, and it was clear that her priority was to build a trusting and long-term relationship. In an industry where customer service can often feel impersonal, Lisa’s dedication to making us feel comfortable and respected was a refreshing change, and I can see why she is the Vice President Branch Manager.”
9AM - 5PM
23434 FL-54, Lutz
Banks
“Always kind and helpful people working here. I’ve had many transactions over the last year or so, depositing, withdrawing, opening new accounts, having forms notarized without an appointment, etc. I’ve had nothing but positive experiences here.”
“I remember about 4 years ago, my Grandpa had some money stolen from some guy from Atlanta. Javier helped him, and although I was only there just to hang out with my Grandpa, I’d say Javier gives the best business (a couple others helped, so they’re good too (: )”
10AM - 4PM
17455 N Dale Mabry Hwy, Lutz
Banks
“Brenda was an absolute pleasure to work with! She went above and beyond to ensure my transaction was completed swiftly and seamlessly. Her professionalism, attention to detail, and dedication to providing top-notch service made the entire process stress-free. I truly appreciate her efficiency and expertise, and I’m grateful for the exceptional customer care she provided. I highly recommend this branch to anyone seeking outstanding relationship banking service!”
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“Kelli Howard was a superstar today. She helped me with a credit card dispute with Amazon and even became my spokesperson when she saw I was getting the run around. She is kind, knowledgeable, personable and extremely caring. This problem could not be solved without her. She is a true reflection of the term customer service. I cannot thank her enough.”