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“I had a really great experience from the moment I walked into the bank. Ms. Casey was amazing, I was impressed with her professionalism and customer service skills. She was quick but still managed to state every detail and answer questions before I could even answer them. Casey is a great asset to the company and I’m extremely satisfied with the service that she provided.”
“I love that the staff remembers me and is friendly. I also appreciate the little extras they do in service such as helping complete my deposit slip. I run my own business and typically have multiple transactions to complete. I prefer credit unions over large banks due to the personal service and Midflorida does this very well. So much so I prefer to park and go in versus using the drive through. I also have a BOA account and avoid going there due to the service. I also appreciate the hours of availability at Midflorida. Being open from 7 to 7, means I am able to get personal service at times that are convenient to my business. Thank you for being my neighborhood credit union with a small town feel and big bank backing power and coverage.”
9AM - 5PM
17679 N Dale Mabry Hwy, Lutz
Banks
“Your Lutz staff is just awesome
Johanna, Christina, David and Cindy and Raven are just the best people I have ever dealt with I have been a member for 20 yrs.”
9AM - 5PM
18975 FL-54, Lutz
Banks
“Our family has a small business and the people at this branch always remember us. It means a lot to feel known and is always a better experience than online. We’ve used their services a few times for more complex things and it’s always been easy. Thanks for having a physical location we can visit!”
“Awesome community bank for Pasco County! Offers all the products and services of those big banks, but has a welcoming small town feel. If are tired of being just another number, come try the bank where everybody knows your name.”
“I needed to deposit some funds into my account as well as other transactions, so as i come to the entrance, you will need to be buzzed in. Once you enter the lobby area, it is clean, pleasant, and quiet. There is an area for you to use to prep your business with the Credit Union. Then once you get in line which is not too long on most days, you are greeted professionally by a teller to assist you. I always enjoy my dealings with the Cedit Union as well taking some to actually enter the facility as such, I hope you will too.”
“We parted ways with our financial advisor. Since he put our funds into Schwab, we had a learning curve figuring things out. Tom was far more helpful and attentive in 2 visits than our advisor was in months. We now have the confidence to trade on our own and know that Tom is there to help if needed. His wife and assistant, Ann, is great, too!”
9AM - 4PM
23000 FL-54, Lutz
Banks
“Kristen helped us negotiate some old US Savings bonds that other banks told us to handle via Treasury website. She was very professional, efficient and friendly. Kudos, Kristin!”
“I have had an account with Navy Federal Credit Union, however I usually do my banking online or through the mail. Today I accompanied my daughter to the bank and I was happy that I was able to accompany her on this occasion. I was able to get my banking done without any issues and I was pleased with the accommodating and friendly service! I highly recommend Navy Federal Credit Union to anyone who wants banking services with professional assistance!”
9AM - 5PM
3995 Van Dyke Rd, Lutz
Banks
“I was at the bank recently for personal reasons, and here's what I have to say!
Anna is a super cool specialist! She did everything competently and professionally! A specialist with a capital S!”
“I highly recommend working with Lisa Villarini at Chase Bank In Lutz, FL. My wife and I recently had the pleasure of opening a new account, and Lisa went above and beyond to ensure our experience was nothing short of exceptional. Even though the branch was closing at 5 PM, Lisa stayed well past closing time to assist us—something that is increasingly rare in today's fast-paced world.
From the moment we sat down with her, Lisa made us feel heard and truly valued. She took the time to listen to our needs, walked us through all our options, and answered every question with patience and clarity.
What impressed us most was Lisa’s integrity and the genuine respect she showed in handling our financial information. She treated our finances with the utmost care, and it was clear that her priority was to build a trusting and long-term relationship. In an industry where customer service can often feel impersonal, Lisa’s dedication to making us feel comfortable and respected was a refreshing change, and I can see why she is the Vice President Branch Manager.”
9AM - 5PM
22850 FL-54, Lutz
Banks
“Olson Henry has been an amazing help to my family with our banking needs. Just a kind generous person. Kept us up to date on changes to our savings accounts and interest rates.”
“I had the opportunity to work with Joan Dimitry this afternoon. She was very kind, informative, and helpful. She helped me safeguard my mobile account and gave me good advice for the future. Joan is definitely an asset to the company!!”
9AM - 5PM
23434 FL-54, Lutz
Banks
“I usually never go inside this location and I always use the drive-through but last week the money truck was blocking it so I went inside. The gentleman who assisted me was very kind and helpful and got me in and out very quickly.”
9AM - 4PM
17455 N Dale Mabry Hwy, Lutz
Banks
“Worked with Tj to open my checking account and he was amazing. Walked us through everything and was extremely patient and friendly. Definitely recommend speaking with him if you're making a visit to BOA!”
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“Carlos was amazing!! He was personable, he was patient, he was knowledgeable and very confident about the information he was giving me. I expressed to him that I felt really hopeless when I called, but I definitely feel more confident now and like I can move on from my auto loan. Carlos is definitely an asset to your team and I’m soo happy that he was the one on the other end of my call.”