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“I had gone to other stores for help but not able to get it. I went to Cypress Creek and was helped by Jeff who was courteous knowledgeable kind and went above and beyond with solving the problem. Many thanks.”
“I had Great appearance today As An New customer At Verizon Thanks too Mitch & Mike who Are sweet gentlemen’s that helped me get my Lines turn on and Helped me get everything situated.???”
“Review for Verizon Wireless – Outstanding Customer Service!
I had an excellent experience at this Verizon Wireless location! The manager was absolutely top-notch—knowledgeable, professional, and truly went above and beyond to assist us. From the moment we walked in, they made sure we were taken care of, patiently answering all our questions and ensuring we left completely satisfied. Their expertise and customer-first approach made the entire process seamless and stress-free. If you’re looking for exceptional service, this is the place to go.”
“Republic Voice and Data is so knowledgeable and really makes the customer feel like top priority. It feels more like a family than a business. Highly recommend using their services. You will not be disappointed.”
“They treat you very well, they help you with everything, I felt comfortable and also come and ask for Yeziel, he will help you with whatever you need, he will answer your questions, he speaks Spanish and English”
“Chi took TIME with my mom & I to try to figure out a deal for my new iPhone. She was on the phone with TMobile customer care for me for almost 30 minutes trying to help us figure out what we needed to do! I wouldn’t have a new phone if it wasn’t for all her help! Thank you! ?”
“Trading in my IPhone 12 for the new 16 Pro Max. The store associate, Jordan, was very patient with me and explained all the upgrade features. Great customer service from Jordan. She made the entire process easy. She is a real asset to the store!”
“When my phone suddenly died, I went to my local Verizon store, and Amy provided outstanding service, leading to a new phone, and when I had questions, Amy was unfailingly patient. I needed help with transferring the next day, and it was the same great service. Over the two days, I had the chance to observe what must be one of the outstanding store teams in the Verizon Galaxy (pun intended) with Lorenzo and Miguel as managers and the rest of the staff exhibiting professionalism even when I was the only customer in the store for a period of time.
@kevin_zavaglia, I believe we met when I ran either the WCBS or PIX11 newsroom, you are in my contact list, and I want you to know you have an ace team here in Tampa Bay! Your future managers are all in this store!
A big "thank you" to Amy and the "Krewe."
- Bill Carey, former VP/GM, WFTS-TV, ABC Action News”
“I would like to express my appreciation by acknowledging these associates: John, Angel, Ralph, Shawn, Vanessa and Jazarius for their professionalism, their respect, their eager willingness to help, their compassion and their profused knowledge.
As a franchisee, these associates posses the accountability of the T-Mobile moto and brand.
They're an asset to both in-store and over the phone customers.
I recommend and promote this T-Mobile store as a first class service provider.
Respectfully and your well wisher
Helen Word”
“Huge thanks to the Guys at T-Mobile who worked this morning for helping my dad with his phone not being able to receive calls! He’s very old and since I’m not local, it means a lot knowing you guys always take care of him. Your kindness and patience doesn’t go unnoticed truly appreciate y’all!”
“Came to this location and Rodrigo helped with all our questions. His knowledge and service are exquisite! And he's bilingual so that was extremely helpful! Good guy and great service! I recommend anyone with T-MOBILE or interested in getting service with T-MOBILE to come here . Rodrigo is the best!”
“Charity was awesome she taught us some much and now we are Verizon customers. Verizon had great deals going and I even get one year of direct tv Sunday ticket free!!!! Highly recommend this place. AT&T and there bullcrap prices and massive dropped calls no more”
“Antonio and his team from Spectrum at the Grove in Wesley Chapel earned ALL the STARS! What an unbelievable collaboration as they worked in unity to assist me and the 16 other names on the store’s waitlist monitor, only 2 with scheduled appointments. All reps were friendly, helpful, and welcoming. Their combined efforts reassured each client we would be helped in a timely manner. Still, I never felt rushed or dismissed when it was my turn. Antonio had the knowledge and the patience necessary for my special circumstances of locked phones, locked accounts, late and aging parents, and their use of technology. He was kind and gracious, going the extra mile to ensure I had everything necessary to surprise my hospitalized mother with a senior friendly phone. With such personalized service, he is a valuable asset to your company.”
“Set up the appointment to replace a modem that was fried in a lighting storm. Got there, checked in and I'd say within 15 mins I was at the desk exchanging for a new one. Easy in and easy out.
The store itself was set up nicely with various products on display. It was clean and neat.”
“After one week of service, I am very happy with Frontier internet. The price is much lower than the competition. Installation was easy and they threw in extras like a free modem and mesh router system. Internet speed is modesty better than the competition and there have been no outages. Also, there are no download volume limits and I expect to receive a $200 gift card soon.”
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“David Medina had the best customer experience I ever had in a T-Mobile store. He went out of his way to make sure we had every deal available to us known and took out that time for us. Very happy and appreciated customer, thank you David”