Pep Boys at the Lutz location provides expert tire and auto care services. Customers report excellent, professional, and timely service from a knowledgeable staff and great team. The technicians are described as kind, patient, understanding, and a joy to work with. They offer straightforward service with accurate and reasonable quotes, completing repairs in hours, not days. Services experienced by reviewers include tire repair for a flat or nail in a tire, new tire purchases, radiator repair, a radiator flush, and cleaning a clogged AC drain line. The staff takes great care of vehicles, honors special requests, and informs customers about promotions and rebates without pressure. Many customers highlight quick, same-day service, with one noting a repair took about 25 minutes. Reviews consistently state customers are thankful, happy, and will definitely return, highly recommending Pep Boys for reliable and professional auto care needs.
The store workers were very friendly and helpful in showing what needed to be done and what could wait. I appreciated the honesty!
August 2026
Harry and team are amazing, very polite and provide great customer service! They knew the exact problem I had with my vehicle and promptly offered a great service! I highly recommend this location. Grateful for their help!
August 2026
They were very helpful, explained the options, kept us updated, completed the work in the expected timeframe and the price was reasonable for the work done. We’ll use this Pap Boys again.
