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“The customer service at the Margate branch is outstanding. Dana was exceptional yesterday in getting my new credit card activated, helping me to set up their new App. Kudos to the team”
9AM - 2PM
490 N State Rd 7, Margate
Banks
“Very great customer service, specially Mr. Mirand was very nice and knowledgeable. He explained in detail all the options,and help you to choose what is best for you. Would definitely recommend this bank.”
“I’ve had a few cars financed through Premier. They work with me and the girls who answer the phone are kind and ready to go the extra mile to help, which you don’t find anymore.”
“The first time I came here, I had a good experience. The second time I came not so much. I will say that today’s experience definitely turned the last one around thank you to Ms Pam and the gentleman at the front for providing me such great information regarding services that are available to me because I am member. Bank of America could never. 🥳”
“my first time in this bank, they say hello to every person by NAME!!
while I was waiting they offered water and coffee
This is how biz earns loyalty. I'm totally sold on them”
“Atm always has an issue. Drive thru extremely slow. Been with this bank since it was SunTrust, over 30 years but willing to change. Location: coconut creek truist.”
“Im giving a 5 star rating only because of the customer service. Ashley is amazing, and she was not only patient with me, but with my daughter. Several staff members engaged with her, waved and said hi, i have never once been able to keep my 2 year old happy for so long. Unfortunely, i dont remember the names of the staff that checked me in, and the staff who came to say high to my kiddo. But they were all amazing
As for the bank itself, dont open an account online, its been a mess trying to access my money. Ive opened 2 accounts at this point, im waiting 10 business days for a check, for an account they closed without ever notifying me. They only send things like passcodes, account refunds, etc by mail and 4-6 business days seems to translate to roughly 3 weeks. If i could do it over, i would have opened it in person where they could verify multiple forms of ID for me, instead of vague, internet gathered security questions”
“I had to open an account with and for my disabled brother. I had an appointment with Vashti Jacobson at the Truist in Margate at the Palm Lakes Branch. She was amazing! My brother is difficult since he also has a mental disability and Vashti was fast and efficient, patient, kind and understanding. She went above and beyond in customer service. I highly recommend her for your banking appointments at Truist at this branch. Sincerely, Eliana”
“Lois May Buchanan, assistant personal Banker, thank you so much for making my day overall even I moved from out of state to rejoin the Wells Fargo family. I had an account since Wachovia, moved out of state and had to close the account because the closest Wells Fargo was over 300 miles away. I moved back and you opened up my account. We had a wonderful heart to heart conversation while opening my accounts again. Your presence, encounter and grace will forever remain with me woman of God. Thank you for all you do. People are quick to complain but not give good reviews when due. I didn't get the chance to do the survery because it expired but I wanted to ensure I wrote this review so Wells Fargo knows what an asset you are to their company. 💙”
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“I left a terrible review because of a bad experience but Ricky at the marketing team was able to change my experience with WeFlorida... he acknowledged my concerns and saved my membership. Thank you ?”