10AM - 6PM
6701 Main St, Miami LakesOpen 24 hours
1035 NE 125th St #200, North Miami“Working with Ip Fone was a wonderful experience. We had a wonderful team to execute our project. The project Manager Manual was pleasant and helpful, she answered our questions without any complications and made signing up stress free. Our Technician Roshbel was extremely knowledgeable and polite. He showed up on time, explained why he was here, asked permission, presented the material to us so we could understand, he was tidy, extremely pleasant to have around. We are happy customers.”
“In this store they do know about customer service. I went with many problems that another advisor gave me and Carlos, with his good energy and disposition, patiently helped me solve them.I greatly appreciated his time and dedication in resolving all my doubts and his good attention was the protagonist.Thanks Carlos,”
“I commend Jaime at T-Mobile for his exceptional customer service. His enthusiasm, energy, and dedication to solving problems reflect a commitment to customer satisfaction. He adeptly understands and addresses frustrations, making the overall experience at the store highly positive. Will be coming back in the future ?”
“This is worst T-Mobile in town! the staff overlook you and are not knowledgeable about promotions or next steps if you have a problem with your phone or service. My 75 year old mother asked if their was anything they could do about her being locked out her phone and one of the sales techs was talking loud and being belligerent by saying, "If I knew what to do about that I must know all your personal business." All he had to do was to say he couldn't do anything for her or did not know what to do. I had a bad experience there myself. The staff there is prejudice against black customers and the management is unprofessional.”
10AM - 7PM
1876 W 60th St, Hialeah“From the first day I went to switch to Boost Mobile I went to this store and because of the good service and patience of the Venezuelan I always go there for anything. She is the best and dedicated salesperson!!!!”
“They are very attentive and responsible. In 4 years of service we only had 1 problem d3 major breakdown and it was resolved within the agreed parameters. I recommend them”
9:30AM - 8PM
3003 A Johnson St, Hollywood“Excellent service we bought a new line the service was wonderful additionally I brought a phone to fix everything it was excellent ? congratulations I was happy with the service provided very good advice”
9AM - 9PM
1786 W 68th St, Hialeah“Yaima was amazing, she explained all my offers I had available and was very kind and knowledgeable she is very professional and provided the best customer service experience . THANK YOU YAIMA :)”
10AM - 7:30PM
6964 Pembroke Rd, Pembroke Pines“i was looking to switch my service from metro for a while, went to this store asking some question ended up switching all my lines from metro and got 4 free Samsung galaxy. I was really surprised that i only paid first month of service and taxes. wasn't charged any hidden fees. and guy there helped me transfer all my data for all phones. he was really patient and knowledgeable.Thank you for the great service. i will recommend this place for everyone who is looking to get a phone and plan. do visit this store. 10/10 for everything.”
9AM - 9PM
1200 NW 87th Ave, Doral“Very satisfied with Alejandra's attention. Super complicated since he was able to satisfy all my concerns today and in helping me acquire new despotics. Super pleased with his attention”
9AM - 9PM
12320 Miramar Pkwy, Miramar“Vanessa was great, patient a d understanding. Took her time to help me with my problems. She didn't rush me or speak to me in a condescending way. 10 stars! Highly recommended.”
“I came to T-Mobile very worried because I thought my phone had been damaged, but nooo, Clara helped me very kindly and like magic my phone turned on!!! She definitely knows what she's doing!!!!”
“My experience at this T mobile was just wonderful. The employees were so kind and friendly and totally took care of all my needs and explained all my questions. It was a pleasant experience and all staff should be proud of how they treat all the customers.”
“I couldn’t have a better experience,I was so satisfied with our service !Thank you again Will !!I’ll definitely continue to come back to receive your amazing customer service!Thank you for being so patient and letting us know the deals and promotions going on. You’re greatly appreciated Will.”
9AM - 9PM
3650 W 16th Ave, Hialeah“Tmobile is my favorite store for this type of items and my service too.I've been with them for years and both their store staff and technical staff are incredible.I invite you to stop by!!!”
“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”
9AM - 9PM
3701 W Flagler St, Miami“Came over to this Store after the Store on Ponce de Leon Blvd would not accept return of my 5G Gateway. Sai was the T-Mobile rep and took care of the return for me. She was super nice, and helpful with the return.”
9AM - 9PM
2975 SW 160th Ave, Miramar“I recently changed my 5 lines plan to Tmobile since they’re always offering great deals. The store manager Valery was extremely helpful and our sales rep Kat was very responsive and patient. I’m very satisfied with the dedicated customer service and experience!!! I’m now saving money and enjoying my new phone”
9AM - 9PM
667 W 49th St, Hialeah“I am an older lady who had an android for many years. My son gifted me the apple 15 phone and I was so lost. I decided to come to this location and Edgar walked me through everything so I could learn and get my phone running. Such a great and courteous gentleman. Kudos Edgar!”
10AM - 7PM
13090 NW 7th Ave, North Miami“This is the only T-Mobile store I'm willing to travel for because of it's amazing customer service!!! I had over 13 business lines with Sprint(Customer for over 10 years) and Joel and his staff made it very easy to transition over to T-Mobile. I send all my employees to them and they always return with their problems solved. I would give them 10 stars if possible.”
10AM - 8PM
17760 NW 57th Ave, Hialeah“These guys all deserve a raise!!!! Carlos was an amazing person. He helped me get transfered from my old carrier, (note: transfering from my old carrier was a living hell) but he was very patient and did what ever he needed to do in order to help. Finally and after almost 2 and half hours...everything was successfully done. I'm so glad I met these smart, decent and very committed young guys at this Verizon store.”
9AM - 9PM
410 Hialeah Dr, Hialeah“Mark was awesome! As soon as I walked in he greeted me and every other customer at the same time while I sat down and waited for my transfer to complete. He handled my issue quickly and effectively. The company did a great job making him a leader and need more workers like him.”
Open 24 hours
36 NE 2nd Street STE 400, Miami“Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!”
9AM - 8PM
4410 W 16th Ave, Hialeah“Ms grecia she gave me an excellent sevice and wad very helpful. I will recommend my friends to get their phone srvice at boots mobile because of her kindness. Thank you”
8AM - 8PM
3521 NW 17th Ave, Miami“I dropped my Samsung Note 5 and a crack appeared on the LCD digitizer across the top part of the screen. After the drop, the screen was unresponsive and bled pink and purple until it blacked out completely by the end of the day.”
“I recently had the pleasure of visiting my local T-Mobile store to upgrade to a new phone. The experience was absolutely fantastic! The staff at T-Mobile went above and beyond to ensure that I had a smooth and enjoyable upgrade process.Right from the moment I walked into the store, the friendly and welcoming atmosphere made me feel comfortable. The staff greeted me with enthusiasm and helped me right away.”
10AM - 7PM
3100 N Miami Ave, Miami“I went in to this store looking for phone case. Miguel was very helpful. He even got a better case than the one I was looking. He was very polite. Good job Miguel!”
10AM - 8PM
1908 SW 8th St E4, Miami“Have been there twice, once to buy a new phone and once to exchange. The experiences have been great. In the last one, I was helped by Michael, and I must say he was superb. He is very approachable and helpful, and even when the waiting list got large and he was helping several people at once, he was kind and patient. TMobile is lucky to have him as an employee!”
“Get there with my phone totally blocked. Ricardo was fast and helpful. I walk away 10 mins after with a big smile. My phone is very important and having a good store to go for any issues is a must for me.”
“I live in the city but was out here in Miami Lakes and I’m glad I stopped what would normally take hours took an hour and I worked with knowledgeable, helpful and a fast staff. New phone ? woo hoo”