AT&T Store in Miami offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. Many reviews highlight the helpful and professional staff, such as Pedro, Ashley, César, and Bryan, who are attentive and knowledgeable, providing excellent service and assistance with devices and plans. Customers appreciate the store's support in resolving issues, even when problems are caused by external factors like delivery delays or corporate protocols. Some customers experienced frustrations with delivery issues, especially with UPS losing phones, which led to delays in getting replacement devices. They advise against having phones delivered to home addresses to avoid such problems. Overall, the store is praised for its friendly environment, helpful staff, and good customer service, making it a reliable place to get new devices and assistance with plans. The store also offers nationwide 5G service at no extra cost with unlimited data plans, ensuring customers stay connected wherever they go.
Ashley was extremely helpful, highly recommend going to her for anything related to att and their products. Thank you!
November 2025
Brian was great help always willing to assist and help customers and coworkers. Always has a great attitude. I will receive this store to everyone
November 2025
The location on Bird Road and the Palmetto, across Tropical Park, is the the best and more pleasant ATT location I have visited in Miami . Good customer service from all employees. I recommend Ana, she goes out of her way to help and solve the issues.
