AT&T Store in Miami offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. Many reviews highlight the helpful and professional staff, such as Pedro, Ashley, César, and Bryan, who are attentive and knowledgeable, providing excellent service and assistance with devices and plans. Customers appreciate the store's support in resolving issues, even when problems are caused by external factors like delivery delays or corporate protocols. Some customers experienced frustrations with delivery issues, especially with UPS losing phones, which led to delays in getting replacement devices. They advise against having phones delivered to home addresses to avoid such problems. Overall, the store is praised for its friendly environment, helpful staff, and good customer service, making it a reliable place to get new devices and assistance with plans. The store also offers nationwide 5G service at no extra cost with unlimited data plans, ensuring customers stay connected wherever they go.
Great service Annelis's was very helpful and knowledgeable and got me in and out of store within 10 minutes
July 2026
They were able to resolve a it's difficult to issue with my device. And another cellular service
June 2026
The store itself is big and very comfortable. More importantly we received Absolutely Excellent service from Ashley and Rey!! Ashley was so helpful and patient.
