The AT&T Store in Miami is known for its exceptional customer service and knowledgeable staff. Customers consistently praise the team for their professionalism and dedication to solving problems. Rolando, the store manager, stands out for his expertise and commitment to ensuring a memorable experience for every visitor. Reviews highlight how he, along with team members like Noraliz and Luis, provide thorough assistance, whether it’s switching services or upgrading devices. Customers appreciate the patience and kindness shown by the staff, particularly towards seniors, making the store a welcoming place for all. Visitors have reported minimal wait times, enhancing the overall experience. The staff’s mastery of products and services, including the latest phones, tablets, and data plans, has left many feeling well-informed and satisfied. With flexible prepaid plans and popular unlimited data options, the AT&T Store in Miami caters to diverse needs, ensuring that customers find the right solutions. Overall, the store has received glowing reviews, with many expressing a desire to return for future needs, making it a top recommendation for anyone looking to connect with AT&T.
Great service Luis, Noreliz and thaer were very helpful. It was very hot the AC may be broken. But they manage to solve my problem
June 2025
I had an incredible experience at this AT&T store. Everyone, including Rolando helped me upgrade to a new cell and was so generous and kind. The customer service is 5 stars all the way! I will only come to this location. They take their time with you and are happy to help. I wish more places were like this.
June 2025
Everyone at this store are amazing and super knowledgeable. They are super efficient and patient. There is usually not a long wait time either. I highly recommend this location. If you are lucky and get Thaer, he is the best! 👍🏻
