The Best Western Plus Miami-Doral/Dolphin Mall is a nice hotel in a safe zone with many nearby amenities, restaurants, and a large mall. It offers big and clean rooms with basic amenities, including a microwave. The staff is friendly and the breakfast is good, though the hotel is in need of modernization in some aspects. Some guests report very good attention from the cleaning staff. However, there can be issues with reception service and waiting times, and the swimming pool has been out of order. For the price, it is considered a great place for a short stay.
10 minutes of waiting at reception each time (check in, request for information, check out) because the receptionists are in their back office... Swimming pool out if order
July 2024
The smell of mold in the room is so strong and the bedding is so wet that I can't sleep.
July 2024
Room not completely clean. Musty smell in the room. Turned off the air conditioning and opened the window. From there it went a little bit.
