Braman Miami Parts & Service Center consistently provides a positive experience for customers. The staff, including service advisors like Maruf and Jorge, are recognized for their professionalism, kindness, and helpfulness. Customers appreciate how they go above and beyond to resolve issues smoothly, whether handling minor repairs, recalls, or more extensive service needs. The team is praised for their clear communication, detailed explanations, and dedication to customer satisfaction, making the service process hassle-free and even enjoyable. Many reviews highlight the convenience of loaner cars and the quick turnaround times, which help customers stay on schedule. The service center is also noted for its clean, well-maintained property with clear signage and helpful staff guiding parking and procedures. Some customers mention receiving extra care, like transportation assistance, and express confidence in the quality of work performed, especially on luxury vehicles like M6, M5, and M4 covered by warranties. While most reviews are highly favorable, a few note concerns about the accuracy of recommended replacements, such as air filters, but overall, the center is highly recommended. With its professional staff and commitment to customer service, Braman Miami Parts & Service Center is seen as a reliable and trusted choice for vehicle maintenance and repairs.
I went there to get my car maintenance and Jorge Dominguez helped me. I was there with my toddler and had to pick my two other kids from school. He was very understanding and got my car serviced quickly. He was very kind and helpful and I would recommend.Service: General repairs & maintenance
March 2023
The best service department we have been to for our Hyundai Santa Fe. This dealer took care of us with great professionalism. Greatly recommend
February 2023
I had my car serviced at Braman and was pleased with the work on my car and the staff as well. They paid for a LYFT to allow me to go home and come back after service and recalls were completed.
