The CVS Pharmacy in Miami provides pharmacy, health, and wellness services, offering prescription refills, vaccinations, and a variety of personal care and pet items. It is open seven days a week for convenience. Customers appreciate the helpful and kind staff, with specific praise for fast, attentive service and a professional, pain-free vaccination experience. Many find the employees knowledgeable and able to help locate items quickly. The store offers ways to save money through weekly deals and the ExtraCare rewards program. Time-saving options like same-day delivery and free in-store pickup for online orders are also available. Customers enjoy using the app's discount coupons for additional savings. However, some negative experiences have been reported. A former employee noted a decline in friendly greetings. There have been instances of poor customer service at the pharmacy counter and restrictive policies, such as restrooms being closed after the pharmacy hours. A recurring issue is the shortage of shopping carts due to them being taken off the premises, which inconveniences customers buying large items. Despite these points, many express overall satisfaction, describing CVS as a reliable and enjoyable place to shop.
