Ford of Kendall is a premier dealership in South Florida known for its first-class commitment to customer service. Reviews highlight smooth, excellent, and professional service experiences. Customers report that everything from recall work to new vehicle purchases went smoothly, with quick, easy, and transparent processes. The staff is consistently described as friendly, professional, attentive, kind, diligent, and respectful, creating great confidence. Many note the exceptional service advisors who clearly explain processes and arrange conveniences like courtesy rides or pickup and drop-off service from home, which can include an alignment and car wash. The sales and finance teams are also praised as a great team that helps customers find what they need. The dealership is recommended for its great price, opportunities, and making the purchase experience a positive and happy difference, leading customers to state they will definitely return and 100% recommend getting a vehicle there.
Juan the service manager was extremely helpful! I have fully trusted our fleet of vans with the dealership for many years and he keeps pulling through for us giving us the best price and excellent customer serivce!
May 2026
Ariana, my service advisor was excellent, top notch in customer service, kept me informed. Love Ford of Kendall🙂👍🏾
May 2026
Great experience, awesome customer service at the Service Department with Ariana.
