Fresco y Más is a place many like to shop, noted for its very good and flexible prices. The food is always fresh and hot, with a magnificent offer of products. Many find the staff very helpful and describe a good work team, with some employees going above and beyond to provide fantastic customer service. However, some difficulties are noted. The store can be very busy, leading to a packed parking lot. Products are sometimes carried and placed in sales areas while consumers are inside, which can be inconvenient. There are occasional complaints about product quality, such as produce that appears good but is unusable. Isolated incidents of poor treatment from staff, including overcharging and contempt, have also been reported. Customers advise the business not to let its guard down regarding cleanliness, good treatment, and consistent product quality.