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“Very professional and attentive staff. Manager himself took a great deal of time to help, educate and get me the best deal.I definitely recommend this particular store. Also, I urge everyone to buy a matress in person as opposed to online”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Great mission and great experience! Coriell was so helpful! I came looking for something specific and she even went looking out back to see if she could find it. Thank you!”
“We came looking for a sectional couch. A salesperson named Napoleon helped us out and was extremely helpful with the exchange. He was trying to get us the best advice on how to choose out a couch and finance. Thank you Napoleon!”
“Great experience from Mark the salesman. The store was really easy to see all the pieces and didn’t feel cluttered. Highly recommend them for any furniture needs.”
“Seb knows about a good night’s sleep :-) We walked in with a vague idea of what we were looking for and he found us the perfect mattress: his own (the SEB brand). No oversell, no BS. It’s the most comfortable bed I’ve sat on, not to mention, fully organic too. Keep on doing what you’re doing, Seb. We’ll definitely be back soon for more.”
“Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfied all the time.
Jason perfectly understands what the need to satisfy is and adapts his product to the measure of said need, making the sale a very pleasant act for whoever wears it.
He is super spectacular!!!
Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfaction all the time.
Jason perfectly understands what need to satisfy and adapts his product to the extent of said need, making the sale a very pleasant act for whoever wears it.
It is super spectacular!!!”
“Jonathan was great by selling us the mattress, the two delivery people were super nice, funny and helpful.. the only minor issue we had is that the base cloth was ripped, so it will be delivered next week”
“ALBERTO was amazing. I had a great experience today during my visit at this store. His customer service was in point. He was genuine , provided great information about products and also provided options. During my interaction with him , He never made it feel like he was just trying to make a sale. Alberto had a lot of patience. I am not sure if he is the manager or not but he really demonstrated great quality of providing customer service.”
“Roberto from Mattress Firm was amazing. Their knowledge of hybrid mattresses is second to none. Thanks to your explanations, I understood why the Beautyrest PressureSmart™ 2.0 Firm 11" model with the 1000 springs it comes with is ideal for my back, since I have 3 herniated discs. Now I sleep like a baby and wake up without pain. No! I could be happier with my purchase!”
“I had an excellent experience purchasing a mattress and base from Faride and Mariana. They were incredibly knowledgeable, patient, and helpful, guiding me through all the options and making sure I found the perfect mattress for my needs. Their customer service was top-notch, and they went above and beyond to make the entire process smooth and enjoyable. Highly recommend!”
“We are very happy with our experience at American Signature Furniture on Bird Road all thanks to our sales rep Vivian Fernandez-Orta. I couldn’t recommend her more. She was so kind and helpful. If you go to this store ask for her!!! Thank you Vivian!”
“Thank you very much to all the guys. To our salesman Darién and the other kids Jess, Israel, Sandra, Michelle and Robert. Very happy with our purchase. We recommend them 100%”
“When considering purchasing a bed, recliner, pillow, or any other product that provides comfort, the first place that comes to mind is Relax The Back. I think of them for various reasons: the quality, comfort, style, and excellent customer support. I’ve been working with Juan Gallo for many years, and he has always been very courteous, professional, and had given me the time needed to find the right product that fulfills our needs. Juan provides extraordinary customer support.”
11AM - 7PM
13755 N Kendall Dr, Miami
Furniture Stores
“Today I was in El Dorado, Yahima attended me, I came looking for a dining room set and he advised me to find the Q I needed. I am very grateful for your help. Demonstrated great knowledge of the store. I'll be back soon.”
“We had a very good experience at the Mattress FIRM store. We were assisted by Tara, who was an excellent sleep expert. Her knowledge about different mattresses helped us choose the best mattress. Additionally, Tara did her best and got us a very good price. We are very happy with this purchase and Tara's work was truly exceptional. She was very friendly and efficient. Thank you Tara for serving us so we'll. Nelly Lugo.”
“Took my elderly godmother to buy a new mattress. Adrian was extremely patient showing her different options. Very knowledgeable. Excellent customer services. Thank you Adrian!!!
Delivery crew excellent as well.”
10AM - 9PM
3301 SW 22nd St Ste 102B, Miami
Furniture Stores
“Excellent service from the sales man Ricardo he made sure to explain everything and show me a bunch if options and made sure I was happy with my selection also recommend very good additional products.”
“VelArt designed and built multiple items for our new office in Jacksonville, FL and their finish selection, work dedication, attention to details and customer service was phenomenal. I highly recommend working with Michael, Irina and the VelArt Team.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“Words cannot express my gratefulness to such excellent customer service!! Thank you for all your "above and beyond" assistance...from the moment I walked into the store...during and after my purchase...by far exceeded my expectations!!!”
“Our couch just came and it is even better than what we could’ve imagined. The owner gave us great advice on what kind of couch to get, the size and the fabric and we’re really happy we listed to him. Amazing quality and super comfortable. If we ever need a couch again, we’ll be coming back here. Also the delivery guys were super quick and professional. We highly recommend!!”
“I had positive experience shopping for the mattress at the store. There are good selection available to try. Most importantly, the people who work there are very knowledgeable about the products they sell and helpful answering the questions.”
“I had a wonderful experience working with Eclectic Elements! Monica is the best person of contact in her industry with an amazing products designed by her. If you are looking for a unique item for your home this is the place to find it!”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“I didn't plan on making a purchase when I walked into this location, After Karina spent hours educating my wife and I we were able to make the best decision for our situation. Truly grateful for her assistance.”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“This place is an actual hidden gem!
I got my custom couch from Laura and David who were so awesome and helped every step of the way.
They really listened to what I wanted and executed perfectly!! The couch is huge and beautifully made. The only complaint would be their communication. I don’t speak Spanish so it was a bit difficult to get things across sometimes. But DEFINITELY RECOMMEND!! 100%!!!”
“Outstanding customer service provided by Robert. Came to the store close to closing time and Robert ensured all our needs were met regardless, He made the deal happen because of his customer support! Great work Robert, thank you.”
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“I had a great buying experience with Luis at Mattress Firm in London Square. He was knowledgeable, friendly, and informative without being pushy. I can confidently recommend this store to my friends and family.”