The Hyatt Centric Brickell Miami is a hotel in the heart of Miami's business centre with an excellent location close to many restaurants and shopping options. Many guests describe an incredible or wonderful stay, praising the great and friendly service, high-quality and flavorful food, unbeatable views, and spacious, clean, and immaculately maintained rooms. The property is noted for its cleanliness, attention to detail, and a team that is responsive, professional, and provides genuine hospitality.
However, experiences vary significantly. Several reviews report issues with room amenities and maintenance, including a lack of basic items like cutlery, old and rusty shower heads, low water pressure, and mold and rust in the bathroom. A common and serious complaint is a severe lack of soundproofing, with guests reporting noise from corridors, people yelling and slapping doors all night, and disruptive neighboring guests, with one account noting an inadequate response from hotel security to a nighttime disturbance. While some maintenance issues are resolved quickly, other problems impact the stay. The hotel provides a mix of exceptional service and modern comfort alongside inconsistent room conditions and noise problems.
Spent 2 nights at this property. Nice room and friendly front desk staff. Loved the rooftop pool with the view of biscayne bay. We could even see our cruiseship. Close to transportation. Took train from miami airport for $2.25 and walked to hotel. Came back to hotel for a midday swim. Enjoyed oranges at the pool!
September 2026
Sam Oscar Sheila are the best stuff that i ever met great customer service very helpful associates this kind of people help grow companies a lot really appreciated for their service
August 2026
I love the housekeeper service my room is clean always I'm back to the hotel..
