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“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“We came looking for a sectional couch. A salesperson named Napoleon helped us out and was extremely helpful with the exchange. He was trying to get us the best advice on how to choose out a couch and finance. Thank you Napoleon!”
“It was a very surprisingly pleasant experience from the moment I walked in with my wife. The team was very busy and Jeffrey made sure I he acknowledge me and ask me to please give him a few minutes. He answered every question and was very patient and took his time with us. Also Jaime helped us with answering some additional concerns. I have to say they treated us as Mattress Firm were their own business. Very different from other places that we went to see mattresses on that day.”
“We visited the Pinecrest store in Miami and we're attended by Omar. He was most attentive and provided us with valuable and useful information that allowed us to select and purchase the adequate pillows for our needs.”
“I was very hesitant about my purchase but with Jonathan’s knowledge and patience I felt confident that I made great choices and I cannot wait for my delivery!!! Hope to update this review with photos soon…”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“I had a truly wonderful experience at Mattress Firm today! I stopped in and had a wonderfully insightful conversation with Chigo, the sales associate. I was truly surprised and impressed by the wide variety of selection, satisfying every taste. Having purchased a mattress from them seven years ago, I definitely plan to go with them again and find the perfect one this time.”
“I wish I could leave the same review twice so I can give Monica Romero 10 stars. My mom surprised me with a Sleepy's mattress she bought online. It is HORRIBLE. Two nights and I have the worst back pain. I went into the store with an emergency and came out with a great deal. Monica took her time to hear my issues and helped me find the perfect new, new bed. Never buy online. They don't resolve any issues. Always speak to a true sleep expert.”
“Hello everyone, our experience at Doral Mattress Firm was amazing! Our sales woman Mariana made sure we left satisfied and excited for our new mattress. Her attention to detail was exceptional, making sure she narrowed down our wants and needs. We ended up purchasing the most comfortable Tempur-Pedic tailored to our needs. THANK YOU MATTRESS FIRM AND THANK YOU MARIANA!”
“Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfied all the time.
Jason perfectly understands what the need to satisfy is and adapts his product to the measure of said need, making the sale a very pleasant act for whoever wears it.
He is super spectacular!!!
Jason is super special... he shows knowledge of the product he offers and most importantly, he empathizes with the client in such a way that they feel satisfaction all the time.
Jason perfectly understands what need to satisfy and adapts his product to the extent of said need, making the sale a very pleasant act for whoever wears it.
It is super spectacular!!!”
“Seb knows about a good night’s sleep :-) We walked in with a vague idea of what we were looking for and he found us the perfect mattress: his own (the SEB brand). No oversell, no BS. It’s the most comfortable bed I’ve sat on, not to mention, fully organic too. Keep on doing what you’re doing, Seb. We’ll definitely be back soon for more.”
“Frank made the experience great. He answered our questions and truly provided help full suggestions and information that made our purchase easy and comfortable. We are excited for the delivery of our new bed and frame. Again, Frank did an amazing job. If you are in the Kendall area and need a mattress, ask for Frank at the Dadeland West Store.”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami
Mattress Stores
“I had a great experience at this Mattress Firm! The team was super helpful, especially the two associates - Ronald and Mariana -who assisted me with my purchase. They were patient, friendly, and really took the time to help me find the perfect mattress I was looking for. I’m very thankful for their excellent service and would definitely recommend this location to anyone! ?️✨”
“We are very happy with our experience at American Signature Furniture on Bird Road all thanks to our sales rep Vivian Fernandez-Orta. I couldn’t recommend her more. She was so kind and helpful. If you go to this store ask for her!!! Thank you Vivian!”
“Thank you Maria! You helped us find our mattress and the customer service was impeccable. If you want a good explanation of the different types and someone that’s patient while you try every mattress definitely go see Maria. She makes you feel comfortable and make sure you are satisfied. Thank you again for the true Sleep Expert experience.”
11AM - 7PM
13755 N Kendall Dr, Miami
Mattress Stores
“Today I was in El Dorado, Yahima attended me, I came looking for a dining room set and he advised me to find the Q I needed. I am very grateful for your help. Demonstrated great knowledge of the store. I'll be back soon.”
“Daniel was amazing!!! He was super attentive and made sure to help us look for exactly what we needed, and was also super funny and made our experience here great! 10/10 definitely coming back!!”
“Took my elderly godmother to buy a new mattress. Adrian was extremely patient showing her different options. Very knowledgeable. Excellent customer services. Thank you Adrian!!!
Delivery crew excellent as well.”
11AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“We almost went down the rabbit hole reading all the reviews about all the different mattresses on the online market.
We found this genial store chain online where you can try mattresses that are sold online only. We went to the store in Miami in the Design District and met the founder and owner of this chain Mr. Shanir Kol himself. Besides being a delightful person he was very knowledgeable and told us all the pros and cons of all the mattresses we had looked at online and made us try them in the store.
The process worked as follows: we took an appointment so when we arrived the store was all exclusive for us. The ambiance is very relaxing and Zen making it easier to relax while laying down on each mattress..We never felt rushed nor pushed to buy anything specific. Mr. Kol gave us different prices and worked out a special offer on a return mattress. It worked perfect for us as we bought a 3400$ for almost half the price!! We LOVE our Wink Bed Blue mattress which btw is exclusive to SleePare.
The store carries the most popular box mattresses sold online and applies same prices as online but with the peace of mind of trying each product in person.
Great business highly recommended!”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“Kevin was such a huge help in helping me find the perfect mattress and even in helping me struggle in putting the mattress in my car lol. Amazing customer service.”
“We had a great experience working with Rene while shopping for our mattress. He was knowledgeable, patient, and genuinely focused on helping us find the right mattress for our needs-not just making the sale. We truly appreciated his friendly attitude. Highly recommend asking for Rene if you’re in the market for a new mattress!”
“Karina was very friendly, knowledgeable and helpful. She had lots of patience while I was choosing my mattress. She answered all my questions. It was a very positive experience.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“Efrain is exactly what the doctor ordered! As an American military family he was very relatable and very real, experienced, knowledgeable and wholesome! Best kept secret in Miami, thank you so much”
“We had an amazing experience thanks to Afonso! He helped us choose a king mattress and two twins for our home, and he was incredibly kind throughout the whole process. He gave us so much attention, explained all the options, and made sure we found the perfect fit for our needs. Super charismatic, patient, and genuinely helpful. Highly recommend asking for Afonso if you’re looking for great service!”
“Thank you to Jose and the guys for being true, good salesman where here Miami It’s just a few. The minute I walked in the door I was greeted right away. With no sale pitch that I love. Jose took his time and had me try all the mattress and made sure that I was making a right choice which I know I did with his help. And it take no longer than 30 minutes I was in and out just the way I like it good job guys thanks”
“Justin was amazing!! Super knowledgeable on all product Casper, all payment options and even kept us informed by phone when the items went on sale.
Definitely sold on an amazing mattress and customer service. Thank you Justin!!”
“Today my wife and I had an unforgettable experience. We went to Matresshaus looking for a mattress and left not only with the mattress but with a new friend. Grace, or Graciela to her acquaintances; It went beyond what a salesperson or business owner does. The experience of buying a mattress became a family conversation as if we had known each other all our lives. He led us to the right product with kindness and patience. My wife and I left super happy. What we have left to say is: Thank you very much Grace for your time and the affection with which you treated us today.”
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“Maria was amazing she really took the time to help us find the perfect mattress for our new home. She went into detail and explained the reason for her different recommendations and helped guide us through the process so it was painless. She really helped take some of the stress off of moving. She truly went above and beyond to ensure we had the best experience.”