Metro by T-Mobile at 2336 Biscayne Blvd offers affordable prepaid plans and a range of 5G phones from Apple, Samsung, and OnePlus. The store features friendly and professional staff, with some employees providing exceptional customer service. Cynthia stands out for her efficiency, kindness, and ability to handle multiple customers at once, earning high praise from customers who appreciate her caring attitude and dedication. While some reviews mention concerns about staff behavior, the majority highlight the store’s good customer service and the helpfulness of the team. Customers frequently recommend this location for purchasing phones, getting help with device issues, and enjoying a positive shopping experience. Overall, the store is known for its professionalism, helpful staff, and quality service.
Miss Veronica was very nice got good service very nice cake I want to send it send it right here
January 2026
Veronica was incredibly helpful! She quickly set up my 5G router, activated the SIM card, and showed me how everything works Huge thanks to this amazing service!
January 2026
Staff was not attentive. It seemed as though they did not want to be there at all.
