Metro by T-Mobile at 2336 Biscayne Blvd offers affordable prepaid plans and a range of 5G phones from Apple, Samsung, and OnePlus. The store features friendly and professional staff, with some employees providing exceptional customer service. Cynthia stands out for her efficiency, kindness, and ability to handle multiple customers at once, earning high praise from customers who appreciate her caring attitude and dedication. While some reviews mention concerns about staff behavior, the majority highlight the store’s good customer service and the helpfulness of the team. Customers frequently recommend this location for purchasing phones, getting help with device issues, and enjoying a positive shopping experience. Overall, the store is known for its professionalism, helpful staff, and quality service.
I want to congratulate Miss Cynthia Vades, who treated me very kindly and with great patience. With all her experience and ability, she was able to solve all of my problems. I recommend this store and Cynthia. Thank you.
March 2024
Excellent service here, very professional. Naftali and Hersel the best! Thanks ?
March 2024
Before it was a safe company but now I don't know what happened to the staff, by far 2 people are honored and have respect, not like the majority, but they are tremendous sons of bitches and very abusive, excuse my comment but it is the truth, they are very irresponsible abusive
