Metro by T-Mobile offers friendly and helpful customer service, with staff who are knowledgeable and willing to solve problems. Customers appreciate the positive experiences at this location, especially compared to previous negative visits. The store can have lines, but wait times are generally manageable. Overall, it is seen as a good place to get assistance and new devices, with staff like Valentin, Sam, and Andy making a positive impact on customer experiences.
the employee was helpful, respectful and professional during our phone conversation.
March 2025
Ronnie was a great employee please give him a raise, great customer service
August 2024
The customer service here was great was able to get my problem solved and left with a new Samsung tablet :) This store is amazing thank you Valentin and Sam I previously had a bad experience at the store at 127( the main office) but here they changed my experience to a good one thank you again
