Metro by T-Mobile offers excellent service and customer care in a friendly atmosphere. Customers appreciate the bilingual staff, who are patient, polite, and attentive to questions. The team helps with everything from selecting the best phones and plans to transferring data. Reviews highlight the store's no-wait experience and a good variety of devices at competitive prices. Staff members are noted for their professionalism and willingness to provide solutions, making customers feel comfortable and valued. Overall, this store is highly recommended for its outstanding service and helpful team.
Great service with this store, they speak English and Spanish! Maydee helped us out, and she was AMAZING! She helped me pick out the best phone, best plan that is saving me money. And she called Customer Service for me!
February 2025
I went to this small store yesterday, and I was truly surprised by the excellent service. Mayde and Andres are very patient, polite, and attentive to your questions. They helped also to transfer all the data to my new phone. Honestly, I felt very comfortable. Thank you for everything guys!
January 2025
The store offers excellent service and customer care. The young woman and the young man who work there are very friendly, patient, and always willing to help with any questions or needs. They have good prices and a variety of devices. Definitely recommended!