Simple Mobile Miami offers a mix of excellent customer service and competitive pricing. Customers appreciate the helpfulness of staff members, who have gone above and beyond to assist with various issues, such as reviving waterlogged phones and transferring data. Many reviews highlight the quick and efficient service, making the experience enjoyable and straightforward. However, some customers have reported challenges with billing issues, including double charges that have not been resolved despite multiple inquiries. Overall, the business is seen as an asset to the community, with staff willing to help beyond just phone services, as evidenced by one customer's gratitude for assistance with a car issue.
The best service always, at the best price, they help you in everything they can and always have the solution.
March 2024
The owner is incredible; super helpful and outstanding hospitality
February 2024
Alex and Corina (spelling) were so helpful! I had an unfortunate accident, while on vacation, with my phone. They were able to revive my waterlogged phone (twice!) and transfer my data onto my new phone. Amazing customer service! They truly care about their customers!
