Self-Storage at U-Haul is highly praised for its friendly and knowledgeable staff, providing helpful assistance to customers. One reviewer appreciated an older African American employee for being very nice and helpful, though expressed disappointment with another employee named Igor, who was seen as wasting time and not treating customers with respect. The manager, Miguel, received positive comments for making the experience easy and less stressful by explaining the importance of truck insurance and helping with auto transport. The location offers a wide range of packing supplies, including boxes, tape, and labels, making it a convenient spot for all moving needs. It is also recognized as the top place in Miami for hitch installs, self-storage, and moving supplies, offering great value for money. Overall, customers feel confident recommending this U-Haul for their moving and storage needs, citing above-and-beyond service and a positive experience.
The manager Miguel was very helpful. Explained to me the importance of the truck insurance and his staff helped me install my auto on to the auto transporter. As busy as it was I see a reservation is very important at the end and beginning of the month. I want thank Miguel for making my U-Haul experience easy and less stressful.
July 2023
The service is excellent. The attentions and their effects
November 2020
Great service they were able to accommodate my moving experience. They over not drop off was fair and easy.
