Walgreens offers a mix of experiences for its customers. Many reviews highlight the kindness and helpfulness of the pharmacy staff. They are praised for quickly resolving issues and answering phone calls, which is appreciated, especially compared to other pharmacies. The store also provides assistance with FedEx returns, although customers may need to purchase their own supplies, as the available stock is limited. However, some reviews mention slow service, particularly in the pharmacy. Customers have experienced delays in processing prescriptions and long wait times at the drive-through. While some days are better than others, many feel frustrated with the inconsistency. Despite these challenges, certain employees, like Onaisis, have received special recognition for their ability to assist with returns and app navigation, making the shopping experience more pleasant. Overall, Walgreens has friendly staff but could improve efficiency in service.
Associate was friendly and efficient. Service at the pharmacy was quick and hassle-free.
January 2025
very kind people at the pharmacy and resolved my issues quickly. They Answered the phone and was very helpful and polite. This is very welcoming and refreshing to find because I came from the pharmacy at CVS and they would never answer the phone.
November 2024
Costumer service in the pharmacy is the worst. The doctor of the pharmacy, Julio, never went to the consultation window even when a coworker told him we were there to ask about a medication.
