Computers in Naples, FL

“My camera stopped working on my IPhone 13 so I figured I would drive to the Apple repair shop only to find that they were just too busy to take a walk in… so I scheduled an appointment for the next day (today, Friday the 13th. I’m not superstitious but I didn’t want to drive all the way back up to Apple Store just to have them tell me that I needed a new camera. A friend recommended I go to the brand new Techy store inside of Walmart on East Trail since I lived down here I figured why not. I’m so glad I did! The young man in the photograph is named Jesus literally JESUS…he is not Spanish so it’s not pronounced “Hey-sues “. He said the cost for a new backside camera would be $159 BUT he could open the back and see if the cables needed cleaning and re-seated for $20 and said it’s worth a try and if it worked great and if not he would apply the $20 towards the $159. And guess what what happened? No GUESS! lol. ?. It was supposed to be an unlucky day and “JESUS HEALED MY PHONE” for $20 vs having to shell out $159! Very fair and honest phone service and repair shop…and THANK YOU JESUS!”

“I just wanted to give a big shoutout to Daniel and Carlos in the printing department today. They were both incredibly helpful from start to finish.

When I first called with questions about laminating a poster for my nephew’s graduation, they were patient and informative. Then when I arrived, they immediately explained my options and were able to laminate the poster within about 25–30 minutes.

After that, I realized I still needed to print flyers and had absolutely no idea how to format a vertical image on one side and a horizontal image on the other for double-sided printing. Carlos immediately told me to come over to the counter and helped me figure it out within seconds. Everything came out PERFECT.

Both of them saved me so much time today and honestly made my life so much easier. They didn’t have to be as kind, patient, and gracious as they were, and I truly appreciated it.

To top it all off, right before I left it started pouring rain, and they even made sure everything I purchased was covered and protected from getting wet.

Thank you both so much. I appreciate it more than you know — you really made my day!”

“Ordered the quadstation pro awhile back and the system is a game changer for the speed and adaptability to my trading setups. The service was top notch in all ways. Now to get the laptop :-)”

“My wife and I have worked with Genco Business Systems for more than 10 years. We are now on our third copier/printer. We’re REALTOR’s, so are not a big customer for Genco. That being said, we have never felt like a small customer. Genco has always delivered the highest level of service. Most recently, our printer and scanner died. With just one call to Matt Marzano (Owner) and Stuart Forshner (Director of Sales and Service) and we had a new Sharp copier delivered within hours. Genco always delivers above and beyond service - - and always with a smile. I cannot recommend them highly enough.”

“I hope someone can see my review and climb high. Toilet paper dispensers, it is difficult to remove the paper for an adult person when taking out the paper drags it to the floor is unhygienic, it also breaks to pieces and is wasted, I hope my review helps thanks”

“Dear Mr. Cook and Store Manager, I am writing to express my sincere appreciation for an exceptional member of your Apple Store Waterside team, Kevin. Kevin recently repaired my MacBook Pro sixteen inch from late November twenty twenty four with outstanding professionalism and expertise. He is approximately six feet two inches tall with blonde hair, and he exemplifies the standard of excellence Apple should strive for at every location. For many years, I frequented the Apple Store at Coconut Point in Estero because both locations are run fantastically, but Coconut Point had earned my consistent loyalty. However, Kevin has single handedly restored my faith in the Waterside location through his knowledge, helpfulness, and genuine kindness. He even called me the same evening to let me know my computer was ready. My MacBook Pro is now better than new. Kevin absolutely deserves special commendation and I strongly recommend him for consideration for promotion to upper management. He represents the very best of what Apple should be. Thank you for fostering such dedicated staff. Sincerely, Dr. Eliot Sherr. PHD,DPM,ACF,ACAS.”