Apple Waterside Shops is a popular Apple retail store that provides excellent customer service and technical support. Customers report being greeted immediately upon arrival and receiving prompt assistance from the knowledgeable team members. The store is described as easy to navigate, with convenient on-site parking. The reviews highlight the exceptional service provided by specific employees, such as Jay, Kali, Chris, and Gina. Customers praise their willingness to go above and beyond, answering questions, providing guidance, and offering personalized assistance to meet individual needs, including accessibility features. The team members are described as friendly, patient, and efficient in resolving various issues, from device repairs to product recommendations and setup. Overall, the Apple Waterside Shops store is praised for its efficient service, knowledgeable staff, and convenient location, making it a preferred destination for Apple customers in the area.
Awesome place lots of to choose from in the service is always commendable .
June 2026
I came in with the explicit goal of buying something and the staff were so uninterested and unhelpful I came away without it. Considering that I came in planning to spend hundreds of dollars, it’s pretty poor that they weren’t bothered to help me enough that I followed through with the purchase.
April 2026
Marco was a life saver today. Thought my phone was busted but he got it rebooted for me and suggested some options for me to consider.
