Macy's is an iconic department store offering a first class selection of top fashion brands, clothing, shoes, housewares, gifts, and furniture. While this location is not large, it has a good men's department and some super deals. The store is very clean. Many shoppers report friendly and helpful staff, with specific team members receiving high praise for exceptional, knowledgeable, and pleasant customer service that creates a wonderful shopping experience. However, experiences can vary, with some customers encountering staff perceived as rude or unhelpful. Shoppers love the clothes and other items, appreciating the ability to visit a physical store versus shopping only online. The fragrance department features exclusive scents that customers highly recommend. Overall, it remains a great store where many plan to return.
They were fast, helpful and fun. Store is always clean and stocked.
December 2025
Love Macy's last act and back stage. Fort myers back stage is great
December 2025
Always love Macy's 💖 Will say that the naples Florida one has the old school vibe id grown accustomed to with them. Actually have people at the beauty /cosmetics counters & on the floor for help. Not the same here in RI, very sad.
