Summit Broadband is a local telecommunications provider that has received positive reviews for its customer service and technical support. Customers have praised the company's representatives, such as Peter, Ebony, Milly, and John, for their knowledgeable, courteous, and determined approach in resolving various issues, from TV guide and recording problems to cable box and pixelation issues. The reviews highlight the company's commitment to providing excellent service, with one customer even stating that the technician "deserves commendation" for efficiently fixing a problem that others couldn't. Additionally, Valerie Ochoa, a customer service representative, was commended for her professionalism and persistence in resolving a billing issue that had been ongoing for two months. Overall, Summit Broadband seems to have a dedicated and skilled team of representatives who go above and beyond to ensure customer satisfaction. The company's focus on addressing customer concerns and providing reliable solutions has earned it positive feedback from the local community.
Our installer, Ivan, was beyond amazing! He even provided us with a number to call him if we had problems. Knowledgeable and efficient. Five stars
April 2026
Evan Ursitti came today to switch out all of my old Summit equipment. He was so helpful explaining how to use everything and guided me through how to use my new remote. Evan answered all my questions completely and never made me feel like my questions were stupid. Thank you very much!!!
April 2026
Brad and Cole did very good and got me connected to WiFi
