The Verizon corporate store in Naples provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for pickup with options like free 2-day shipping or same-day delivery where available. Multiple reviews highlight exceptional customer service at this location. Staff members are described as very professional, helpful, knowledgeable, and patient, providing the best service and making processes stress-free. Specific instances include employees spending significant time resolving advanced problems created by other retailers, working through multiple departments to fix account issues, and offering great assistance even while a customer was out of the country. This consistent performance has led customers to highly recommend this store. The reviews strongly distinguish this corporate store from authorized retailers, which receive negative comparisons. Customers advise staying away from retailers, noting that the Naples corporate location is the only one of its kind in the area and attributing many negative online reviews to mistaken identity with retailer stores.
Edgar and Jaxson were wonderful helping me get an international plan and showing me how to use the plan.
April 2024
Thank u so much Michael for helping me install all the apps that I need it for work. Thank you so much
February 2024
Joey, Jeremy and Anthony gave me the best service I have ever had with Verizon. Will definitely be coming back for any further needs for our business account!