The Verizon corporate store in Naples provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for pickup with options like free 2-day shipping or same-day delivery where available. Multiple reviews highlight exceptional customer service at this location. Staff members are described as very professional, helpful, knowledgeable, and patient, providing the best service and making processes stress-free. Specific instances include employees spending significant time resolving advanced problems created by other retailers, working through multiple departments to fix account issues, and offering great assistance even while a customer was out of the country. This consistent performance has led customers to highly recommend this store. The reviews strongly distinguish this corporate store from authorized retailers, which receive negative comparisons. Customers advise staying away from retailers, noting that the Naples corporate location is the only one of its kind in the area and attributing many negative online reviews to mistaken identity with retailer stores.
Dennis greeted me when I walked in Verizon's door. I am so glad he did! He worked tirelessly to make sure I was getting the absolute best rate available. Be sure to ask for him at the Verizon Pine Ridge location. He's smart, friendly and will give you great service!
April 2026
Great service helped me out and as a service member the helped me get a discount and the speed of my needs were met faster then any Verizon I have ever been to thank you to Marquis he’s the man you want to see if you want something done quick and professionally
March 2026
Today, I spent a few hours in the Verizon Wireless store off Pine Ridge Rd. Marquis was my sales rep, he was friendly, knowledgeable and helped me with all of my questions. I am very satisfied with the service I received here.
