“Being the owner of a plumbing company, sometimes we run into situations where we need a part we ran out of on our trucks. 99% of the time we're able to swing in real quick and grab them there. Prices are reasonable. And it's a family owned and operated place.”
“Always a pleasure dealing with this crew. Everyone knows their stuff and is extremely helpful and friendly. So glad this business has stuck around as long as they have, because Marion county would definitely miss them. Southern Blade and Supply, nearly always has exactly what you need, and most everything is fairly priced for those 'gotta-have-it-now' components.”
“A lot of good tools for a reasonable price. A few just ok, for cheap, and even fewer not worth buying. Pay attention to what you're getting, and you can get some great value in tools. I have a lot of them that have become my go to tool. Ratchets, sockets, extensions, torque wrenches, torque adapters, wrenches, screw drivers, have All been really good for the price! Batteries at the mid to top tier level have been great bargains for good batteries. Especially, when they go on sale. Many other good experiences. I've had way more good experiences, and only 1 or 2 items that weren't that good, over decades of shopping at Harbor freight. Just pay attention to the quality and build of the product. Some projects call for a cheap disposable tool, for cheap, where the item fills that niche. Other tools are good long term. The quality of the tools has improved dramatically over the years. They have some really good tools, now. And, a good, better, best variety, each at different price points, depending on your needs. Just pay attention, and select what works for what you need.”
“Decided to get a second opinion on some home repairs and chose this place since it was local. They showed up right on time and did everything just like they promised. I’m out here in Dunnellon, so it's nice to support a nearby business that seems to care. Only thing I’d say is they could have had a bit more stock on smaller screws, but otherwise, no complaints.”
“I'd like to thank Lan and his crew for a beautiful installation of our kitchen granite counters. They worked with us to schedule install, were on time and did a great job cleaning up after completion. I highly recommend them!”
“I visited Home Hardware to find a specific metric screw for a television bracket. Mitch assisted me multiple times in determining the appropriate metric screw. He mentioned during my last visit that if the screw did not fit, I should bring in the television so we could resolve the issue together. Consequently, I took my Samsung television to the store. After several trips in and out, he successfully identified the correct solution! I am extremely thankful to Mitch; any business would be fortunate to have him on their team. I will certainly return to Home Hardware for all my project requirements. Thank you once more, Mitch!”
“Rural King is the best place to buy all your needs for all your animals and household stuff. This place is great they give away free popcorn soon as you enter the front door.”
“i was just driving through and stopped here on a whim and im so glad i did. its one of those old school hardware stores that actually has stuff you need and the people working there are so nice. they helped me find this weird size bolt ive been looking for everywhere and even showed me where it was. the general store part has like a little bit of everything too which is pretty cool, i ended up buying a bag of salted peanuts and a soda. the whole place just feels good, like stepping back in time but not in a fake way. gonna make a point to stop here every time i go through Durant.”
“I went to pick up materials needed for a plumbing project . The staff was professional and knowledgable. They helped me with the materials needed they even asked if they can help me take the materials purchased to my truck. Great service. Thank you”
“Have made several purchases at Rural King, prices fair, products great and the service is excellent. Made a couple purchases thru rkguns, great,prices andngratbservice.”
“I love the new layout since the renovation. Their hardware stock is really great now, and the staff was very friendly. It was a very pleasant shopping experience.”
“Paul was extreamly helpful today. He took the time to answer any of my questions. Really helped in making my decision. Let me know he would hold the product for me if I decided I wanted to purchase it. (Which he did) Great customer service! Christina was also very helpful on the checkout. Made sure my information was up to date in the system. Also mentioned any offers available to me. Thanks Christina! Also great customer service specialist!”
“We stopped in to get things for our lawn , the prices were good and the cahier was so kind and very helpful sending us to the correct area for our merchandise. And at checkout she was fast and very people oriented!! Her name was Sunshine!! Thank you Sunshine for all your help!!”
“As a Carpenter, I have found their products, services and deliveries to be very reliable. The MBS team members are leaders in the building materials industry. Roy Dowless Carpentry LLC”
“Honestly... the best customer service I've seen in a long time. After a full home remodel and experiencing many difficulties with vendors United Glass brought hope back that there are still great "customer focused" & just kind/honest businesses out there. I called around for months to see who could create my tabletop. I'm glad I didnt give up! Thank you so much!!! Our dinner table is now whole and ready to enjoy for the holidays!”
“EXTREMELY helpful staff! I brought in a broken piece of a $200 machine and a gentleman helped me find a $12 fix! Will absolutely be coming here for all my hardware needs.”
“Always a pleasure coming up here! Always have what I need and the check out lady is always super sweet. Also if you do curbside it's super easy! Parking is tight especially for curbside.”
“Very honest. I was prepared for a 1500.00 replacement. Scott came out and measured and was able to just replace my door. This was all I really wanted to begin with. His honesty saved me 1000.00. Waited 2 weeks and got an install date. This company put this enclosure in 37 years ago when we built our home.”
“Seemed like the workers are stressed. I was told they didn't have molding for around windows, yet I was never asked what kind, come to find out they had exactly what I needed.”
“Wow! I have been all over town looking for a special piece of molding. Other companies I visited didn’t seem like they wanted to help. Mike Gosner and a female associate were outstanding, refreshing and helpful. I knew I was in the right place when I saw their showroom too, it’s beautiful. It was a great experience. This company has a positive can do attitude. I hope they can help locate the special trim I am looking for, as they both expressed hope.”
“Went in for a few things with my one year old, and everyone was beyond nice and helpful. Cory and Yuni went above and beyond to help me with the things I needed.”
“Went to Home Depot to buy some outdoor plants . Bill was absolutely integral to finding the best plants to grow here and had a wealth of knowledge about the climate and needs of each plant. What great service. It was a pleasure talking to him. 5 stars all the way!”
“Staff is very friendly and even though sometimes the ones are long they will help you find what your looking for. I recommend ordering through the app and then calling them from curbside pick up parking to have them bring it straight to your vehicle. Great place to bring your pet's with you.”
“This is the letter that I just sent to the Corporate Headquarters of Home Depot, and justifiably so; Dear Mr. Ted Decker President & Chief Executive Officer, 05/18/22 The reason for this letter is based on the most notable customer experience that we've had to date, and because it was so supremely over the top, we just had to take the time and give credit where credit is due. My husband and I are in our 70's so we've been around for quite a while, and because we value good customer service, we look for these attributes. We met Philip G, in the garden section yesterday, 05/19/22 at the Ocala Florida store as he was in the middle of something, but My husband Perry and I were so baffled about what we needed and I'm sure it showed on our faces so Philip made an abrupt stop and asked if he could help us. We were impressed with that first off because many times, we've seen associates just walk by as though we were invisible. Philip is kind, caring, supremely knowledgeable, perfectly professional, friendly, and embodies the most ethical core vales that we've seen in very, very long time. Phillip is not only a valuable employee to Home Depot, but he is a coveted team player to his peers. We know this by just watching and listening. If we didn't know any better we would have thought that Philip was a part owner of Home Depot because of his intense desire to not only help us, but to educate us giving us the complete package, and providing an extra value. It was like he had this ethical obligation to make sure that when we walked away, all questions were answered, and our money was well spent, and our project would be a Home Depot success! We shared that our lawn was in bad condition, and we need to know what to do. It was clear that we didn't know what we were doing because we were even in the wrong area. Philp conducted our very own workshop because he taught us what to use and what not to use and why. He explained everything in layman's terms, so that we could understand completely and also wanted to know if there was anything else that we were concerned about. Philip explained what to look for and how to treat it. This was major to us because we want to make sure that our spending is going to make a difference, and not just both wasted effort and wasted money. After all fertilizer has gone up substantially, and we are on a fixed budget. Philip also saved us money by teaching us the right way to get this project competed by using the right products, and without having to hire someone to do it for us. We are all living in a very different, and rather scary time in our Nations history, but to meet someone that calms your fears, and makes you feel like you are so valued, was not only refreshing, but we walked away thinking, we can't wait to return for another phenomenal experience and learning session from Philip. We feel so confident that we can do this project, and win accolades of our neighbors as well. Phillip is an extraordinary man with a gift of a caring and discerning heart, and if only he would be a trainer for new hires, what a wonderful world it would be. Bountiful and Boundless Blessings of good health, safety, and success to Philip,”
“I had an outstanding experience at Lowe’s thanks to Frank in the flooring department. He was extremely knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. His advice was honest and helped me make the right decision. Great customer service isn’t always easy to find these days, so I truly appreciated the care and professionalism he showed. If you’re shopping for flooring, I highly recommend asking for Frank. Thank you for making my experience such a positive one!”
“I usually love Lowe’s for plants but I can never find what I want! I end up going to local greenhouse! I do like Lowe’s for building supplies and repairs along with appliance purchases.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.