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“Chase was wonderful! He spent a tremendous amount of time with us, was very professional and when we shared what we needed due to my husband having back surgery he guided us in the right direction. Can’t wait for our new mattress and adjustable base to arrive! Would highly recommend. Thank you!”
“Writing from the most comfortable spot in the house! MY NEW BED!
Yogi was so knowledgeable and patient as I tried almost every bed. Explaining all the different options he had. The customer service goes above and beyond expectations and the prices are the ones to beat! I had been to a few other stores and am so happy I chose them!
Got my new mattress delivered and the old one taken away. The whole process was effortless on my part. I look forward to many restful nights to come. Thanks Yogi!”
“We were very pleased with all the services that RTG provided us with, from the sales people to the delivery men, they were very nice and respectful of our property. Very pleased.”
“My wife & I have been customers at Blockers for decades. . . Each and every time we have done business with them has been an excellent experience. From respect of our privacy until we had an inquiry to make to the process of a purchase to prompt and courteous delivery. Five stars through and through.”
“We had a very pleasant experience purchasing our mattress. Our salesman, Nelson, was very pleasant, helpful and knowledgeable. He spent time explaining the various options to fit us with the appropriate mattress. We definitely recommend Nelson and the Ocala store when looking to purchase a mattress”
“Excellent service in the Ocala store from sales rep Levi. Only reason for 1 star off is the delivery system.
I had movers scheduled for the early morning and requested an afternoon delivery of the bed to that new location as I couldnt be at the 2 different places at one time. An email was sent to delivery dept by the store requesting after lunch delivery & the reason why. I was given a 9am-11am spot, right when my movers were scheduled at the old house. I was able to bump movers back a few hours to accommodate the now morning delivery of mattress at the new location, but the delivery of mattress didnt occur until 11:30 which was when movers arrived at the other location. Fortunately, I had a kind friend help accept the mattress at the new place while I was with movers at the old. I was coordinating a move to assisted living while the resident was gone for the day, and the inability to schedule my own mattress delivery time made for a very long day as it had to be completed in one day. You need a better delivery scheduling system.”
“Always good working with JoAnn at Kane's. She is one of the best salespeople. Very knowledgeable, works with customer and finds work arounds on furniture available. Will be back again.”
“Great costumer service, great stock of items. Logan was our salesman’s and did a very great job of showing us the inventory and telling us all about the inventory.
10/10 experience”
“I walked in and was immediately approached by Malcolm. Impressive Dr's and super nice not to mention knowledgeable. He did a great job of keeping up with us, answered all of our questions, and his smile is contagious! Thank you so much Malcolm!!”
“Anna was so helpful! She answered all of our questions, and was there to help without being pushy at all. We got exactly what we wanted and will definitely be back when it’s time yo buy more furniture.”
“Our sales representative, Keith Ridley, was awesome, informative, and a great personality and had concern for customer service and satisfaction. He made our search for a mattress easy & he educated us to the benefits/shortcomings of all different styles of mattresses! He fit us with a product that was BEST for our needs!!! Thanks Keith.”
“The sales person listening to me took the time she was wonderful her name is Beth I thank her so much I went to Ashleys furniture what a nightmare spent 6000 on a couch and chair the chair didn't work a day after it was delivered it was a return nightmare the chair won't recline and being unplugged from the wall heated up though it was going to start a fire in my new home thank you Beth for everything”
“Nate Taylor was amazing. He helped square away my mom’s lift chair we bought with him when she had issues after moving into an assisted living community. He was a real life saver during a stressful time.”
“I have to say that the customer Service, friendly list, professionalism, hard-working employees, this place definitely has those people here. They went above and beyond to make sure I got the perfect mattress That fit my needs, and I can’t say that about a lot of other mattress stores. The only reason I gave four stars out of five honestly was because I felt like the price was a little higher than what I wanted to spend for it being an outlet mattress store. I was hoping to spend half of what IThe only reason I gave four stars out of five honestly was because I felt like the price was a little higher than what I wanted to spend for it being a outlet mattress store. I was hoping to spend half of what I spent and that’s my only issue is the price and this is just an honest review, but the store itself and the staff are both clean and friendly and they went above and beyond for me multiple times, so I definitely give them a lot of praise and credit for that. Just wish the prices weren’t as high and I wish they would have more selection of things and I understand there are a smaller store, but I just wish there was more to pick for especially for kids. They didn’t have a lot of kid bed frames and stuff like that. But all in all, it is a really good place to find a good mattress And the delivery team and the staff will definitely go above and beyond to make sure you get what you need. I hope this review helps people.”
9:30AM - 4PM
2005 E Silver Springs Blvd, Ocala
Furniture Stores
“I remember this place when I was a kid and it's been here for about three decades I've actually gone inside of it for the first time today right now and they just have the most beautiful selection of furniture are the books there's a $2 section a $3 section and a $5 section they'll work with you if you had furniture you wish to trade or if you wanted to just bring it in and have it appraised the staff is very lovely they have the most adorable little dog out front and very clean on the inside.”
“I was thrilled with the service I received at Koontz in particular Kate Reins. She provided excellent advice and we thoroughly enjoyed our collaboration. I have a smashing great room thanks to Kay's guidance. Thank you Kaye!”
“Chris was extremely helpful on the phone. He was very patient with me and walked me through the fix to our problem. I would highly recommend Sleep Center of Ocala because of Chris's courtesy and professionalism.”
11AM - 5:30PM
122 S Magnolia Ave, Ocala
Furniture Stores
“We had a great time exploring this shop! The owner was lovely and took the time to chat with us after we made our purchase. Definitely worth a visit when visiting downtown Ocala.”
“Review from "Jack's Small Engine Repair" Alachua - Just collected our seats for the Husqvarna HUV - they look amazing - exactly what I asked for. Thank you so much. You guys are amazing! Great Job!”
8:30AM - 4:30PM
926 NW 27th Ave, Ocala
Furniture Stores
“Love this place! Lots of nice stuff for really good prices. We just moved here and got a sofa for $20!! Great condition, comfortable too. They had 50% off furniture the day we went! Will return”
“Can never walk out of here without falling in love with something for myself or someone I know.
Awesome retailer. Great people. Incredible selection.”
“So I've never done the rent to own thing as I've heard horror stories. At 40 I said, eh, the prices are reasonable and I understand what I'm agreeing to, let's try it. They made it super simple and arrived when they said it would. The couch, new. The TV, new. The PlayStation, new. The prices, not bad. Customer service, has been stellar. If you DONT go in blind and understand that no, it's not gonna be the same price as best buy long term but you get it AND a warranty... Not bad guys... Not bad at all... Made my Friday awesome!”
“Bought sofa with sunbrella fabric four years ago. Has been used a lot with lots of teenage boys and it still looks brand new.. hard to find such great quality anymore.”
“Very honest. I was prepared for a 1500.00 replacement. Scott came out and measured and was able to just replace my door. This was all I really wanted to begin with. His honesty saved me 1000.00.
Waited 2 weeks and got an install date.
This company put this enclosure in 37 years ago when we built our home.”
“We had a very bad experience at a different store here in Ocala. We went to another store in Silver springs shores to look at televisions. Our salesperson was very helpful and answered all our questions.”
“Target was clean, and people were friendly. The person who was supposed to be in the electronics and phone was late arriving. We were able to get what we needed but the person never arrived.”
“Just picked out a nice new refrigerator because mine is dying. Staff all came to our assistance and made the process easy and enjoyable, I could even pick my own date to pay . Awesome customer service . I was greeted as soon as I walked in , it's nice to be noticed right away and attended to.”
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“Very nice people. Helpful and knowledgeable!! Ocala is lucky to have them. The polite, helpful, experienced young men get 10 plus stars. Will recommend friends to use Mattress Firm of Ocala!”