Public Storage offers storage units in various sizes and locations. Reserving a space is free with no commitment, and online eRental allows move-in without visiting the counter. Many reviews highlight great customer support and personal attention, with staff described as incredibly helpful, amazing, and a joy to work with, especially during difficult times. However, some note issues like rising rates and occasional system offline problems affecting access, though management apologizes and addresses maintenance. In general, many customers report a wonderful experience.