U-Haul Moving & Storage of South Ocala offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have generally positive experiences, with the rental truck and service being described as good. However, some issues were reported with the checkout link/app, which was deemed "useless" and caused difficulties in the condition reporting process. The office staff is described as friendly and efficient, and the location is considered safe and well-maintained. One customer, Val, was particularly praised for providing great customer service and making the customer feel valued. Another customer had a positive experience, renting a new and clean truck. While the majority of the reviews are positive, there was one instance where the customer had difficulty locating someone to assist them, which led to a 20-minute wait. Overall, U-Haul Moving & Storage of South Ocala seems to provide a satisfactory moving experience for most customers, with some room for improvement in their digital checkout process.
This was my first time renting using the app. Absolutely amazing experience!!
January 2025
Parking is real tight customer service was nothing to brag about
December 2024
My wife and I were in and out quickly to get our reservation. Mary J at the front counter was friendly, helpful and even gave us a few extra miles for free. She was the only one working as well. I would definitely recommend this location for your moving or storage needs
