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“I had an excellent experience speaking with Jessica M. Via the request help. Her customer service was hands-down some of the best I’ve ever received. Every question I had was answered thoroughly and promptly, and she made the entire process easy and stress-free. I was in a pickle and she saved the day.”
“Love shopping at ACE Hardware. They have the hard to find items (bolts, screws, hinges etc) that “big box” stores don’t. Not to mention the incredible customer service provided every time!”
“These are real people who provide top of the line service and excel at their trade. They are prompt and efficient, plus able to handle a large demand, which speaks volumes. Proud to call this my local repair shop! -Lawn Mommy”
“George and Amanda were great! All I had to.do was hand them the old part, they got me the part that I needed and explained how to put the new piece in. They had everything i needed in stock I did not have ro wait for anything to be ordered, it was easy pessy lemon squeezyyyyy! Thanks ya'll!!”
“The only store in Tampa with christmas tree stands the day before Christmas eve! They held the item for me overnight and the price was even cheaper than expected! Highly recommend ?”
“Have to say well worth the trip. Paul is a wealth of knowledge on the knife trade. Super nice guy and very friendly as were the other regulars in the shop. I will make it a regular stop on my future vacations to this area, and will keep in touch via phone as he can get just about anything in the Case catalog. Thank you Paul for the great experience!!!!”
8AM - 7PM
18469 US-41, Lutz
Hardware Stores
“I just wanted to share my experience with dealing with this particular Ace Hardware. I was looking to purchase a new grill. I looked at what they had to offer and met Dominic. He was the go to person that knew all about grills. He was amazing! He shared his knowledge of grills and what was appropriate for us. He not only made sure we got our grill before the Fourth of July , he also made sure my mother’s was delivered the same day! ( I was so impressed with him, I had told my mother to go there to deal with him as well) I will now go here for anything we need in the future. Thank you Dominic! Appreciate you!”
“Liam is the man! He was able to work with me on getting me the 3 ton Badland jack in time for me to work on my car. Him and his team are very friendly and are more than willing to assist with any questions you have or to point you in the right direction for tools you may need.”
“Like the saying , Ace is the place. When you walk in it's like being surrounded by friends. From the greeting to the people ready to help you it is hard to beat. Huge selection of products and some odd ones too that makes it easy to browse and sometimes spend some extra time there just look.”
“Beverly went above and beyond for me today. I needed 3 packs of door hinges. She showed me where they were in the store. They only had 1 left. Then she called another store and said they have the other 2 I needed. She said she was going to another store and that she would get them and call me when they arrived. They arrived and I was able to put my bathroom and bedroom doors back up in the same day after painting. Thank you so much Beverly! Every store needs people like you.”
“I walked into this Home Depot today and was greeted by 3 employees with a hello. It seemed as every employee I passed said good morning. A few asked if I needed help. This Home Depot felt like the “old” Home Depot. Most stores I walk into I get the opposite treatment.”
“Great product and Great service. These guys really know what they are doing. They helped me find the right tool for my job. They have great deals on Makita recon tools.”
“One of thee best lumber places I've encountered. The staff is knowledgable, helpful, and the yard is organized. You can tell they have a workable system in place. I'm a delivery driver and being able to navigate easily around the yard is very important. The staff is patient and ensures continuity the in shipping and receiving process. Definitely no slackers here. The sign on the exit gate was very thoughtful. I believe it said "thanks for your hard work and get home safely." I needed to see that. Driving can be terrifying at times and the goal is to get home safely. Thank you Tibbets staff. You Rock!!!”
“This is a great find. Mainly plumbers supply but very helpful staff. They also have a lovely showroom if you're thinking of upgrading your bathroom. They have a complete stock of everything related to plumbing and lots more.”
“Went shopping for a brand new refrigerator the sales associate that helped Ron was amazing helping find the perfect fit with the dimensions for the space I had available I had to s of questions he patiently answered all of them he made the experience pleasant our fridge will be delivered tomorrow and I'm looking forward too having it setup in our new home thxs for the help ?. *** UPDATE*** Edismiguel and Camilo delivered my new fridge called ahead and let me know before they arrived they setup everything even installed my new tee for me they were both very easy getting it into the house/kitchen no nics to the walls easy on the flooring very professional efficient and friendly super excited for this purchase all around Lowe's made this a very exciting purchase”
“Elio provided outstanding help with my wood selection and cutting board at Home Depot. He was incredibly professional, patient, and clearly dedicated to doing the job right. He took the time to make sure everything was cut precisely and with great care, and the quality of his work really shows. His professionalism and attentive attitude made the whole experience smooth and pleasant. Excellent service—thank you, Elio!”
“I’m never going to another hardware in my life again after my experience with Kim today. Literally an issue I had for a week trying to install a RO under cabinet filter she was able to resolve in under 5 mins.”
“My husband & I just moved our construction company to Tampa. We absolutely enjoy purchasing out materials at Lowe's simply because the staff is one of a kind. Especially in the paint department. I say that because we spend most of our money and time in that department. As there are many associates that have wonderful personalities, one stands out in the paint department and his name is RIN. Every single time without fail he helps us out with a smile, always ask the appropriate questions to find out more about how he can help us, he's extremely knowledgeable about paint, its finish and the brands. He's someone you would want to go to for information when you're there. Thanks for all your help every time we come in. There should be more employees like you around other companies.”
“I had the pleasure of working with Denise Crespo, a Pro Sales Specialist at Lowe’s in Lutz, Florida, and I cannot say enough good things about my experience. Denise provided exceptional customer service from start to finish while helping me place a custom wood order.
She was incredibly knowledgeable, patient, and accommodating throughout the entire process. Denise took the time to answer all of my questions, made sure my order was handled correctly, and went above and beyond to ensure everything met my needs. What truly impressed me was her follow-up after the product arrived. In today’s world, it’s rare to find someone who genuinely takes ownership of a customer’s project and follows through the way Denise did.
Lowe’s is fortunate to have someone of Denise’s caliber on their team. If you need assistance with a project or custom order, I highly recommend seeking out Denise Crespo. She delivers customer service that exceeds expectations and creates a positive experience from beginning to end. This woman deserves a raise!!”
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“Went to this Ace looking for options to mount a tv to a furring strip wall. While searching in the fastener aisle, Sam came over and asked if he could help anyone. Thanks for being there sir. Your assistance help greatly. Your kindness was very much appreciated.”