Verizon's store in Orange Park is highly praised for its helpful and friendly staff, clean environment, and efficient service. Customers appreciate the knowledgeable employees who assist with a variety of needs, including complex issues like dual SIM and eSIM problems. Staff members like Marlon, Niko, and John Obeso are frequently highlighted for their kindness, patience, and willingness to go above and beyond to help customers. Even during last-minute visits or close to store closing time, employees remain courteous and accommodating, making customers feel valued and cared for. The store offers a range of services, including mobile devices, 5G home internet, and business solutions, with options for online orders, in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Customers also mention the store's cleanliness and quick assistance, with staff being informative and attentive to individual needs. Overall, the Orange Park Verizon store is recognized for excellent customer service, knowledgeable staff, and a welcoming environment, making it a trusted place for Verizon services and products.
Amazing service!! The store was clean and I was helped by people that were very personable and made sure that I got all the help I needed. I would definitely recommend and go back to this location.
February 2025
These guys were So helpful and incredibly smart helping me with a complex dual sim and esim problem. It was a pleasure. They were smart fast and even got me a refund. Nicos Rivera, you are awesome!
December 2024
Kenny Brown - what wonderful customer service. Thanks you so much.