AmeriGas Propane in Orlando offers 24/7 customer service, although the office at 2812 Silver Star Rd. no longer provides walk-in service. The company focuses on improving value through expanded digital tools and better service capabilities. Customers can find helpful information in the Support & FAQs section on their website. Some customers have experienced issues with delivery, including delays and difficulties with prepayment requirements, such as a minimum $350 payment for delivery, which was frustrating for seniors on Social Security. There have been mixed reviews about delivery times; some customers faced multiple attempts and delays, while others received prompt and friendly service. Delivery drivers are often praised for their good personalities and engaging conversations. Overall, while some customers have faced challenges with delivery logistics and payment policies, others appreciate the friendly service and timely updates provided by AmeriGas staff.
I called one day; you were out the next day. The delivery driver was polite and quick. As always for the past 24 years.
March 2024
It took too long to schedule a fix for a complete outage.
March 2024
I tried to have gas delivered in Dec. Was told I had to pre pay. Then when I went to pre pay I had to buy $350 minimum for delivery. I am a senior and on SS. Lastly took 3 tries to get gas delivered. Had to speak with supervisor. Terrible service.
