Bank of America (Drive-thru ATM) offers convenient banking services with friendly and attentive staff. Customers appreciate the helpfulness and professionalism of employees like Olga Jaramillo, who efficiently resolves issues, and Angie, known for polite and excellent customer service. The staff's cheerful attitude is often highlighted, with some customers mentioning their cheerful appearance in holiday sweaters. Managers like Carlos Vega receive high praise for going above and beyond, explaining banking matters clearly and assisting with account issues. The branch is regarded as one of the best, with staff who are always helpful and attentive. To ensure safety, the bank has enhanced cleaning procedures following CDC guidelines and may adjust hours temporarily, so customers are encouraged to check hours online or via the mobile app. Overall, customers feel satisfied with the service and the helpful staff at this location.
This is for Luisa; she’s back!!! Kudos to her amazing, direct and helpful service!! Despite the other comments here, I can beg the difference with Luisa!! Keep up the good work. She’s a business expert, and has great assistance!!!
February 2026
Iftikhar was very helpful and knowledgeable. I would highly recommend her to anyone.
August 2025
Had an amazing experience with Carla, a Brazilian account manager. She was really competent, fast and very pleasant on our first bank account on BoFa. Experienced and outstanding professionalism.
