"Thirty minutes in line - this is why I’m here to close my account!"
October 2017 by Abu Malik
"I was cashing a check and made a mistake writing the number on the line after half an hour wait hector (manager) tells me he can't cash the check because of the mistake even though this not first time it happened to me and I always get it cashed I went to the branch in Williamburg and teller cashed the check with no questions or problems I guess some tellers make their own rules in Bank of America"
August 2017 by Mo A
"Pulled behind 2 vehicles on the commercial lane, left after 10 minutes from #3 position!
Not a single customers (including non commercials ) was serviced in 10 minutes.
May 2017 by Brian Radcliffe
"For 30 minutes no one answers phone and then I get this location is closed. I just needed to know if my ID is there a 5 second question that was met with 30 minutes of aggravation and no answers."