The Best Western Orlando Gateway Hotel offers a comfortable and enjoyable stay with friendly and helpful staff. Guests appreciated the clean rooms, many of which feature stunning views, and the convenient location near pharmacies, outlets, and bus stations. The staff, especially front desk team members, were praised for their excellent customer service, smiling faces, and willingness to assist. Amenities like the pool and hot tubs added to the relaxing experience. Guests left positive comments about the overall service, highlighting staff members who went above and beyond to make their stay memorable. Overall, the hotel provides a welcoming environment at an affordable price, making it a great choice for visitors to Orlando.
Luciana who worked front desk was insightful, personable, beyond helpful, and seemed like she really loved her job.
May 2026
It was an incredible experience. Right from reception, we were greeted by Mr. Ivo, who was very friendly, polite, and helpful. The room was large and clean. The bed linens and towels were clean, soft, and smelled wonderful. It was very well located.
May 2026
Guys, get your updates done! From the landscaping to your decrepit fountain, it’s a must—especially considering your location and reputation.
