The Best Western Orlando Gateway Hotel offers a comfortable and enjoyable stay with friendly and helpful staff. Guests appreciated the clean rooms, many of which feature stunning views, and the convenient location near pharmacies, outlets, and bus stations. The staff, especially front desk team members, were praised for their excellent customer service, smiling faces, and willingness to assist. Amenities like the pool and hot tubs added to the relaxing experience. Guests left positive comments about the overall service, highlighting staff members who went above and beyond to make their stay memorable. Overall, the hotel provides a welcoming environment at an affordable price, making it a great choice for visitors to Orlando.
Vander made my stay feel genuinely welcoming. He truly went above and beyond to make sure I felt comfortable and taken care of. His positive energy and attention to guests really stood out. Excellent front desk service!
August 2026
Great location to go to Adventure island and Universal. Ivo did a great job getting us checked in and was extremely professional. Some of the lights in the room did not work.
August 2026
Great service from Ivo! The rooms were clean, and the hotel has an amazing location. Definitely recommend!
