Budget Car Rental

Budget Car Rental, Car Rental
Hours: Budget Car Rental at Orlando International Airport offers a generally positive experience for travelers. The new location on the second floor, though smaller than the previous ground-floor setup, proves to be more convenient and closer for many customers, especially those traveling with luggage or golf bags. Despite occasional lines, wait times are often short, with some customers experiencing waiting times of around 10 minutes, and staff members are described as friendly and helpful. Vehicles are easy to find, clean, and in good condition, making the pickup process smooth and efficient. Customers appreciate the quick service, straightforward procedures, and the absence of hidden fees during drop-off, with some mentioning that their rental experiences were seamless and enjoyable. However, there are some negative reviews that highlight issues such as disputes over damages, with one customer receiving a large charge for a cracked windshield they believe was not present at drop-off. They expressed dissatisfaction with the customer service, feeling the situation was unfair and unhelpful, although the company eventually responded to resolve the matter with a full refund. Another reviewer mentioned a last-minute reservation for an EV that had slow charging stations, which caused inconvenience, and suggested that staff at the front desk could be more pleasant. Despite these concerns, many customers highlight helpful staff, especially at the return center, and positive experiences with vehicle selection and ease of process. Overall, Budget Car Rental at Orlando International Airport is viewed as a convenient, friendly, and reliable choice for many travelers, though occasional issues with damages and staff interactions have been noted.

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1. Orlando, Florida