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August 2023
We rented a car with Payless in Fort Lauderdale then dropped it off in Orlando and had a great experience. The vehicle worked without any issues, and their staff was incredibly helpful & friendly at both the initial vehicle pick up as well as at the drop off. I would rent a car from them again.
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April 2023
The customer service was excellent both at pickup and drop off but the car was dirty. The windshield and the windows were streaked from the outside and inside. It could have been been cleaned better before giving it to a customer.
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April 2023
When I arrived at Orlando I went to find Thrifty as I had reserved a rental through them. The line was at least 40 people deep so I cancelled my online reservation and instead went to Payless. Glad I did - I was able to get a comparable rental (actually a bit less expensive) and everyone was super helpful.
