Extra Space Storage, located at 11971 Lake Underhill Rd in Orlando, FL, offers a variety of storage units including climate-controlled and drive-up options. The facility is known for its cleanliness, security, and helpful staff, making it a reliable choice for storing belongings. Customers appreciate the friendly and professional service provided by the staff, particularly noting the exceptional assistance from Tara, who goes above and beyond to help with any issues or billing concerns. The storage units are easily accessible, and the wide drive aisles enhance convenience for customers. While many reviews highlight positive experiences, there is a mention of potential rate increases after the initial rental period, which is important for new customers to consider. Overall, Extra Space Storage is recommended for its professionalism, commitment to customer service, and secure environment for personal belongings.
Dee was super friendly and knowledgeable, she was able to answer any of our questions. She brought us to our unit quickly and had a wonderful attitude. The facility and unit were also very clean.
September 2026
Dee made my first ever experience at a storage quick, easy, and light. Grateful for her service. Answered all of the questions I had and helped me choose which space would be best for my situation. She’s truly a sweetheart. Thank you Dee!
September 2026
Ms.D was wonderful and helped me out. Even when alot of people started coming in and asking for help; she still managed to get my needs in order and in a reasonable time.
