Extra Space Storage, located at 10959 Lake Underhill Rd in Orlando, FL, offers a wide range of storage solutions, including climate-controlled units and parking spaces. Customers appreciate the exceptional security and cleanliness of the facility, which features ADA compliance, elevator access, and wide drive aisles. The staff at Extra Space Storage is known for their professionalism and commitment to customer service. Reviews highlight the helpfulness of employees, particularly in assisting with unit selection and personal belongings. Customers have praised the team for their excellent communication, empathy during rate discussions, and overall positive experiences. With a focus on customer satisfaction, Extra Space Storage makes the process of storing belongings easy and hassle-free.
Brittany was very helpful in helping me extend my storage space unit rental, and provided great communication between myself and her District Manager. She got back to me promptly and handled everything from there! Customer service is professional and good at this location!
September 2026
Your manager Brittany was so helpful we have limited income and she understood that even though I am very happy with your facility I couldn’t afford the increase. Your manager always has everything immaculate and in the year I have been there is very helpful Elizabeth Leuven
September 2026
Well, I can honestly say that the manager was very pleasant, sweet and very informative. Nice person to deal with.
