The Gap Factory store located in ORLANDO, FL offers a wide selection of iconic clothing for men, women, kids, and babies. Shoppers can find timeless essentials like comfortable tees, Gap Logo hoodies, and their best-selling jeans in a variety of sizes. The store is known for its excellent deals, and customers can enjoy the convenience of buying online and picking up in-store. The staff at the Gap Factory store are generally friendly and helpful, with one employee named Hanaa receiving praise for her excellent customer service. Customers have reported a positive shopping experience, with the store being clean, organized, and easy to navigate. However, there was one incident where an employee had an unpleasant attitude towards a customer's disabled son. The employee suggested the customer's son sit outside the store, despite the high temperature, instead of providing a suitable seating option inside. This incident was seen as disrespectful and insensitive towards the customer's needs. Overall, the Gap Factory store in ORLANDO, FL offers a wide selection of quality clothing and a generally positive shopping experience, with the exception of the isolated incident involving the treatment of a customer's disabled son.
This shop has a good layout and decent prices. I had hoped for a larger clearance area but it can depend on when you go in. Clean store with try on facilities.
June 2025
Gap is one of my favorite brands of clothing. And I love the outlet store, found the cutest, pink minnie, mouse gap sweatshirt
February 2025
Hanna was very polite and attentive. We bought a little more, thanks to her skills as an employee at this store.
