The Goodwill - Taft Outlet is a unique "bins" store where items are sold by weight from large bins containing clothing and housewares, with a small furniture section. The experience can be chaotic and very crowded, with long lines for checkout. For first-time visitors, the process may be unclear as there are no signs or instructions; however, other customers in line are often friendly, welcoming, and willing to explain. New bins are brought out periodically, and customers must wait without touching them until given permission, though this rule is not always consistently enforced. The atmosphere varies significantly. Some visits are orderly and positive, with polite employees improving bin rotation and maintaining a calm environment. Other times, the store can feel intimidating, with aggressive behavior from some groups who rush new bins, creating a potentially unsafe situation where customers have reported being pushed or harassed. While employees set rules against running, touching bins early, and recording, enforcement appears inconsistent. Despite the chaos, patient treasure hunting can yield great finds and cool stuff. The checkout process involves weighing a cart of items, with all goods priced the same per pound. Overall, it is a cheap but unique outlet where knowing what to expect is key, as the experience can range from overwhelming to a successful hunt for good items.
