Goodwill - Waterford Lakes is a clean and well-organized store with a large selection of items, including clothes, books, DVDs, sports equipment, and more. The store is easy to navigate, and the staff are friendly and helpful, with a notable mention for a manager who provides excellent service. Customers appreciate the neatness of the store and the variety of products available, especially since many items are in good condition and reflect the color of the day. However, the store does not have fitting rooms, which makes trying on clothes impossible, leading some shoppers to put back most of their selections. Donations are convenient with a drive-up area. The store offers a short exchange period of three days. Overall, it is considered one of the better Goodwill locations, making it a good spot for browsing and finding used items. Some visitors also noted a lack of Veteran's Day discounts, despite store promotions on Wednesdays.
I want to give good feedback on Waterford Lakes store I'm very happy with the staff One of the staff that i really want to let you know his name is Allen hes always there to help me but then he also helps everyone else to. to make sure they and i are taking care of their needs and have the customers leave in a happy and... read full comment
July 2025
Lots of stuff and good prices.People that works there are friendly and courteous.
April 2025
Clean store with big selection and kind staff. BUT no fitting rooms! And only 3 days for exchange only. I put the majority of my selections back since I couldn't try them on.