Mattress Firm Warehouse provides good customer service. Delivery guys are awesome and work fast, setting up beds within 15 minutes. The warehouse offers fast service, with wait times of no more than 15 minutes. Employees go out of their way to help, speaking with customers in their language, making a big difference for Spanish-speaking people. This excellent service leads to a positive impression and big purchases, like a $1400 sale.
You can pick up your mattress after buying at a store if you need it right away
June 2023
My delivery guys were awesome it was raining very hard that day n I'm about 1 hour n 30 min from warehouse they came n my bed was up within 15 mins. I don't remember their names but they were awesome good customer service skills.
December 2021
We were able to select the bed set that we wanted at the show room store and 2 hours later we pulled up to the distribution warehouse and waited no more than 15 minutes and we had what we needed. We were short on time so the fast service at the warehouse was a big plus.
