Metro by T-Mobile at 5920 Metropolis Way offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers report an amazing experience with exceptionally friendly and helpful staff. Reviews highlight patient, very informative, and energetic service. Staff members are described as having a kind, helping soul and positive energy, often going above and beyond to resolve issues. They are very attentive and adamant about helping, providing exceptional service that makes customers feel at peace. The team assists with selecting phones, handling ESN changes, and walking customers through the best prepaid plans with unlimited talk, text, and data. The location receives the highest praise for customer service, with customers stating it is a great experience and they will return, recommending the store to everyone.
Jina was amazing literally took the time to assist me and listen to my situation .. metro is lucky to have her … I’m so grateful she works there
December 2024
Jina was so so helpful!! She handled our situation with so much concern and was very adamant about resolving the issue despite how long it took. I really really appreciate her efforts! Sending much love her way!
December 2024
Jina thanks for being so patient and professionalism and merry Xmas ❤️
